AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans with nationwide 5G service. Customers have praised the store's exceptional customer service, with staff members like DJ, Josie, and the store manager being described as professional, patient, knowledgeable, and helpful in resolving various issues. Clients have had positive experiences, including getting assistance with phone setup and finding the best options for their needs without pressure. The store is known for making the process of updating or changing phones and carriers easy and convenient for its customers.
Highly recommend this location, specifically the wonderful customer service provided by Store Manager Ebony. She is professional and diligent in making sure everything is done correctly. She saved me a lot of money from my current plan with another provider. I will definitely be referring people to this location. Thank... read full comment
April 2026
Ebony and Michael are life savers and the best customer service I have received.
April 2026
Ebony and Michael are life savers and the best customer service I have received.
