Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Rochester, NY located at 950 Elm Ridge Center Dr. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Rochester resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road. The team identified a handful reasonable issues beyond what we took the car in for -- none of which seemed like they were a stretch. For example, our inspection was overdue. The tires passed inspection and they simply noted that we should consider replacement in the months ahead. Most places would have pushed us to buy immediately. I appreciate not getting the hard-sell. We'll be back for tires when we need them. I was a walk in for buying tires & Branden greeted me a friendly hello. He was able to find the tires that I needed for my vehicle. He arranged to have them installed within 1 1/2hr. He was very pleasant accommodating & knowledgeable. I would recommend your Firestone business. Just amazing experience every time I go there. They are welcoming, friendly, and get the job done in a timely manner. I tell everyone about Eldridge Firestone. John was great! Quick repair, reasonable price. I bought 2 sets of snow tires earlier in season and had a great experience then as well. A very pleasant experience from beginning to end; courteous service writers and technicians... these people go the extra mile to make sure you are both safe in your car when you drive, and pleased with the level of service! TRIPLE AAA RATING.
Josh at Firestone provided excellent service when I brought my vehicle in for an alignment. He was friendly, professional. The whole process was quick and easy, and I really appreciated the great customer service. I’ll definitely be coming back to Firestone and would recommend Josh to anyone who needs service!
August 2026
Two thumbs up! Friendly service On two cars brought in NY Inspection Josh was very knowledgeable With high standards, Timely service. Greece firestone was very clean👍👍
August 2026
Josh and the elm ridge plaza team were fast, professional and proficient
