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April 2022
I'd like to commend customer service rep. named James. His service was exceptional. I had a complex situation that was very difficult to deal with over the phone. Multiple times he helped me and was persistent in making sure the issue was resolved properly.
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September 2023
The store is staffed by incompetent employees who, instead of helping, bring only problems. Can't connect the operator for 3 days!!!
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September 2023
Terrible service at the Monroe location. It always is. Overpriced product. Cancelling TV service due to inability to watch US Tennis Open. I switched to Roku.
