Staples in Rochester, NY serves the community by providing a variety of services and products essential for small businesses, remote workers, students, and parents. The store offers innovative printing, shipping, technology, travel, and recycling services, supporting the ways people work and learn today. Customers often appreciate the helpful and knowledgeable staff, like Grace, who go above and beyond to assist with complex returns and product questions. The store also features attentive service from team members like Sean, who ensure quality in personalized projects such as memorial cards. While most reviews highlight positive experiences, some mention service slacking and longer wait times, leading to customers making purchases elsewhere at times. Overall, Staples is recognized as a community-focused store that aims to meet the needs of small businesses and consumers alike, providing inspiration and solutions for their work and learning needs.
Great selection, good prices, knowledgeable staff and quick friendly checkout.
February 2026
The manager Michael and associate Kevin are Rockstars! They helped me out with great care and patience. If I could give 10 stars I would. They are valuable assets to your company!
February 2026
I enjoy shopping at this store and prefer it to art supply places. The staff are very helpful, especially in photocopying. It took me years to discover that they have restrooms (way in the back), but those too are nice.
