About U-Haul Moving & Storage at Rochester International Airport
U-Haul Moving & Storage at Rochester International Airport offers a range of rental trucks and equipment. The 26-foot trucks are difficult to drive over 45 mph and nearly impossible over 60 mph, but the cargo van is easy to handle, with plenty of anchors and a padded floor for loading. The staff, especially Rob and the team in Ajax, are highly praised for their friendly, helpful, and professional service, making the moving process easier and treating customers like family. Customers appreciate the excellent customer service, timely notices, and safe, damage-free U-Boxes. While reservations are available online, some have experienced issues with booking times and vehicle assignments. Overall, the facility provides good service and a positive experience.
Went to pick-up packing supplies. Found everything I needed. Excellent price for everything. Staff extremely nice and helpful.
April 2026
My trailer rental went smoothly. The staff was professional. This was the first time that I had rented at this location and would use them again.
January 2026
Employee Kaitlyn really went above & beyond to help me today when I needed it while traveling! She’s an Earth Angel & U-Haul should give her a raise for the hard work that she does for them!!😊🌟🌟🌟🌟🌟
