TCC Rochester, a Verizon authorized retailer, is a convenient place to find the latest devices and wireless services. They offer smartphones, tablets, Verizon home internet, and 5G coverage for both consumers and businesses. Customers praise the store for its award-winning customer service and helpful staff. Many reviews highlight staff members like Mike, Cole, Tony, and Brandon, who are described as knowledgeable, friendly, and patient. They assist with transferring information, activating new phones, and resolving issues efficiently, often on the same day. Customers appreciate the smooth and hassle-free experience, with some noting that the service surpasses that of the Apple Store. Proceeds from purchases support the local community. Located at 3208 Latta Rd, TCC Rochester is known for its professional and friendly team that makes upgrading and troubleshooting easy and stress-free. Overall, the store is highly recommended for anyone needing reliable, helpful Verizon service and devices.
Brandon was extremely helpful in the multiple times I’ve had to go to the store this past week. He even answered all my mothers questions afterwards (she called like six separate times, sorry). He was very patient with us and the people he had to call over and over to help get things working correctly. Thank you again!!
June 2024
Tony is an awesome employee and I go back to Verizon just because he's helped me so many times over the past 3 years. The new location looks amazing and easy to access from the road.
June 2024
Had an issue with my phone, Cole and another employee (whose name I didn't catch, sorry!) were super helpful in getting me set up with a new phone that same day.
