Verizon

Verizon, Electronics, Cell Phone Stores, Internet Service Providers
Hours:
3349 Monroe Ave, Rochester NY 14618

Tips

Hours

Monday
10AM - 8PM
Tuesday
10AM - 8PM
Wednesday
10AM - 8PM
Thursday
10AM - 8PM
Friday
10AM - 8PM
Saturday
9AM - 7PM
Sunday
Closed

About Verizon

This Verizon location provides top notch customer service with friendly, knowledgeable, and helpful staff. Customers report amazing, thorough experiences where employees take time to answer all questions, give detailed responses, and guide them step by step through processes like upgrades, adding new lines, or transferring numbers from other carriers. The team is patient and helpful, ensuring issues are resolved without pushing for decisions. Staff are noted for going above and beyond, even following up after visits and staying past closing time to assist. The store is described as super convenient for in-person help with phones, services, and internet plans. Employees are adept at setting up new devices, transferring information, and finding great deals that can even lower existing bills. They provide practical help like installing screen protectors, turning a stressful situation into a big win. The consistent quality across multiple visits makes customers eager to return to this location for any future needs.

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