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“Absolutely amazing.. Sal and his team did amazing job helping me and my family better than the techs over the phone Sal and his team are well knowledge group of techs . thank you”
“This Verizon is different than the rest. These guys are so knowledgeable, capable and friendly. My family and I have been patronizing this location for years and would never go to another.
I highly recommend them. Alex, Happy and Johnny are the absolute best!”
“I recently visited to upgrade my device. They assisted me in setting up my new device and helped me get a beautiful Apple Watch. I love this place because they have the best customer service.”
“I had a great experience at this location yesterday and Kumar helped me upgrade my phone without any issues. He has great customer service skills and walked me through the whole process. Highly recommend this Verizon location for any assistance with your phone”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“Giving a great big shout out to Jessica who helped us with our new IPhone 16! She was patient, kind, extremely knowledgeable and easy to work with! We actually went out of our way to use this location because the Verizon near our house in Franklin Sq/West Hempstead was terrible! They told us there would be $130 charge for each phone to set up! Must’ve thought we were idiots! Thank you Jessica, you were awesome ?”
“Thank you Devika for all your help today ? she is such an amazing girl.check out this location for all the great deals and ask for Devika she will give you all the great promotions!”
“Lanisha helped with my account because my bill was way to high and she got me a new phone at a affordable price. If you need any help go to Ms.Lanisha her name tag say La”
“I love this location. the staff was very helpful to me, especially the store Manager. she really took her time to explain to me all the necessary advisements. everyone was also very friendly and the atmosphere was very positive. highly recommend this location, especially the new management. i will definitely be back!”
“I had to race to T Mobile in Oyster Bay on a Sunday morning with a dying phone that would not charge. Marisol was great in helping me lessen my stress and take care of the issue. I appreciated both Marisol's and Jason's helpful, friendly and professional demeanor. Knowing that we can expect such great local T Mobile help right here in Oyster Bay makes me seriously consider wanting to try T Mobile WiFi for my home.”
“Stopped by the Fresh Meadows spectrum store to take advantage on the mobile plans that they have. I wanted to find out if switching over my 4 lines was worth it. Thankfully one of the employees named Ty was there to help us. I took a while, but that was expected since I had to change over 4 lines. This guy and the staff for this store was so awesome. Ty was even scheduled for his break and refused to go on break until the process was completed. If your thinking about switching over or even for your home service thuis branch is the place to go. The staff are nice, genuine and caring. Ty rocks!!!!!!”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“Incredibly nice staff! Took my laptop and helped me immediately, and explained what was going on in a very clear way (very helpful as I know nothing about my laptop)”
“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“I descended into T-mobile, Sunrise Highway, Freeport, and was serviced by Arleen who contended she was not the expert when she saw my day band watch I needed programmed. Is your name Arleen? Yes. I graduated high school with an Arleen. Are your nails French manicure? Classic. This is a sign of divine grace. She smiled and buckled down to install the app. She applied invention after invention till whatever expertise accomplished the installation. Now the matter concerned getting the particles of day band to accommodate my vitals. Herewith testing each obstacle with specified at hand, she overcame each obstruction: for example blood pressure 119/70. Let it be known the dedication and perseverance Arleen exemplifies to deliver service intimate verisimilitude par excellence.”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
“Very welcoming. Knowledgeable manager, American and staff friendly and helpful. NEW to Port but seems they will do very well with wanting to please. Much above past T-Mobile and other local not supportive alternatives.”
“Azizi Farida and Vays were both professional and respectful of my needs. I was concerned about losing all my data when purchasing my new phone. It went fantastic!! Also they fought for every bit of discount for me thanks alot”
“Have been to this location many times. But this time very satisfied with the customer experience. Special kudos to Peter and his new assistant Kevin for helping me out with my iPhone concerns and new purchase.
Unable to post new, so adding to my prior review.
Today Kar provided me with exceptional service (courteous and professional) in resolving my iPhone issues.
Store employees doing a great job!”
“My mom lost her sim in Taiwan and freaked out. I came to this location and right away was greeted by ***JOYCE YIP***. Asked for my Id phone number Wham Bam! I got my SIM card in less than 3min. Amazing experience and energy. I already been a loyal T-Mobile customer and this is exactly why. Thank you Joyce for making this experience so easy.”
“My husband and I were very impressed with James the sales consultant. He was extremely knowledgeable, experienced, and friendly. Couldn't do enough for us. Fixed both our phones too!!! Thankyou James.”
“I JUST WANT TO COMMEND ONE OF YOUR REPS HER NAME IS FELISHA AND SHE IS AT THE 134--56 SPRINGFIELD BLVD SHE IS AN EXCELLENT AND KNOWLEDGEABLE PERSON VERY CARING AND YOU NEED MORE PEOPLE LIKE HER WORKING AT SPECTRUM”
“I was assisted by a beautiful young woman, her name was Genesis, she was so sweet, kind & professional, I couldn’t have asked for a better T-Mobile experience, Keep It Up. <3”
10AM - 7:30PM
20547 Linden Blvd, St. Albans
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“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
“I needed internet and phone service. Juan my customer service rep was so helpful, informative and kind. Spectrum has great internet and phone packages and service is outstanding.”
“Had the Best Experience in this store. Extremely knowledgeable , friendly and super helpful staff! I actually dreaded going there, based on past experiences at AT&T and Optimum stores, but I was pleasantly surprised. Very professional and superb customer service!”
“I had an amazing experience with Jess at the T-Mobile store! I walked in feeling frustrated because my phone bill was way higher than expected, and my local store wasn’t able to help me understand why. Jess quickly assessed my account and walked me through every detail, explaining everything in a way that was super easy to understand. Not only did she clarify what I was paying for, but she also helped me cut down my bill by removing services I didn’t need or use. Jess was incredibly kind, patient, and thorough. She truly provided the best customer service I’ve ever had, and I left the store feeling much more confident about my phone plan. Highly recommend her!”
“First time at store and Adrian was awfully helpful! He greeted us with friendly and enthusiastic energy! He was extremely knowledgable and professional and made my experience so pleasant!
Thank you Adrian!”
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“I went in last week because my cat ate a crucial wire used for fiber optic.. A very nice gentleman named David took care of my problem..Went in the back and looked for this specific wire..He could have told me to call optimum and make an appt or simply , they did not have it..But he did not..He took his time and looked for it..and by the Grace of God...He found one..Thank you David..I went in this morning with some french pastries for David and all the wonderdul people working there to give my thanks..Thank you all for always being so polite..I would like the supervisors or managers Juan Rivas and Marcus Mullings to acknowledge these great workers..They are a true asset to optimum”