Banks in Schenectady, NY

“Miss Vannita an exceptional employee of this bank! She literally made me switch from my personal bank to
Trustco bank by explaining how I would benefit from this bank very uplifting energy and positive attitude and excellent customer service I would recommend any one looking for an account or mortgage related products please check this location out!!! Awesome manager”

“My experience with Surita Ramnath the assistant manager at the altamont ave trustco was great, she really puts in the extra effort to expedite the loan process and making sure everything goes smoothly. I highly recommend anyone going to her with any and all of there banking need.”

“My small business is dedicated to Environmental, and Social justice locally and as far as the good vibes will reach. Julia, George, and Matt Goodman have worked so hard to encourage me to in so many ways to build my business, to build my tech savvy in today’s technological world. Because of their support and more importantly, their kindness, their everyday people demeanors, I am embraced as a member of a team filled with good vibes only! Whether I bring in change (been there) or post info for my business growth, each of them wrap around me with positive thoughts and needed information. You see my friends, they too have been there. We all walk in the same shoes as our neighbors, our friends, and must move forward together if we are to succeed. The Sunmark team help me to grow my business to be a better part of my community. Each persons story,. Each challenge overcome is made easier when goals are a collaborative effort. Success is earned through hard work and good vibes surrounding us!”

“Been going here for years. You won't find too many banks who actually know you by name and treat you as an individual not a number. It's clean, safe, friendly environment and welcoming staff make it so easy to fall in love with the place. They decorate every season. No dust, debris etc. Windows are almost transparent. The place is so modern and the architecture is stunning, that you gawk in awe. It's updated so no old equipment, design or malfunctioning or delayed computer process. The teller's are so sweet and get you in and out without being rude or rushing. If you don't have a good bank yet or are starting out, I highly recommend trying Pioneer banks in general. I've been to many locations and each feel clean, safe, and customer service is 100%. I do not work here or have ever either. This bank is so understanding especially when you overdraft. They explain everything to you in a sweet and respectful manner. They have lollipops for the kids and I'm one of those people who like to be in and out so they are quick and effective. Plus side they have coin machine and it's skips the line.”

“I have been at Sunmark now for I think a little over two years. I love everything about it. I love the people who work there I go to the one on Princetown Road in Rotterdam. I’m sorry I can’t remember all the names but every single person in there is very lovely and very personable. I love their mobile app. I love their customer service. I hope things will never change and I can stay with Sunmark forever. This particular location is the only one that I go to because it’s super convenient to my home and all the people that I’ve come in contact with have been amazing.”

“We have been banking with Pioneer for over 40 years. Customer service we received recently from Jessie Kafka was excellent she went above and beyond to help us with a problem. Thank you Jessie.”

“I have been a member of Sunmark Credit Union ever since they took over for GE as I was a member in good standing for them ever since 1973 until Sunmark took it over and I would never change? I moved down here to North Charleston in 2015 sfter living in Abbieville , South Carolina in 2008 after I retired and my Wife was given a Job as a Supervisor for Fuji Film in Goodwood when they offered her that job as they had purchased a large partial of Property there with 7 buildings as well s Departments for their Processing? Even my brothers and sisters who live in the Charleston ,SC area told me that I should get a local Bank instead of theirs because they are up in NY. I told them that I have had both Excellent Service plus a Wonderful Time with them and I have all my Funds both from GE Retirement and My Social Security deposited with them so why should I change anything at all? The only problem that I have ever had was that someone got into my Bank Account by stealing my information from my Computer and Tried to purchase items using my Bank Card? They Stopped my Card immediatly, Replaced all that was taken and sent me a new Bank Card so the only problem that I had was that I had to purchase everything with My Checkbook until I received my new Card and I thought that was very nice of them and I will keep this account until I pass away? I have had this account for over 50 years and I respect them 100 % for all that they have done for me.”

“The employee over the phone was very professional and kind. I later came in person to further address my issue and everyone was super sweet and helpful :) They fixed my issue super quick too and explained everything along the way :)”

“This place is convenient efficient clean and well lit and two of my four star rating is from Diane and Camaldai they have been great they have been shining stars in my eyes
Thank you
KeyBank”

“Great experience with the best banking system in the whole country if you don’t have Chase, you missing a lot Chase is not the biggest bank in this country for no reason you’re never gonna experience a banking system with any other bank Chase I have multiple banks before when I have Chase everything, change to the better”

“The key bank on altamonte in Schenectady the staff there a great. There always a smile On there face. Alway willing to help and they Give me the time I need when coming there Thank you”

“THANK YOU FNB for the beautiful and accessible access you have made to your bank. Not only for the disabled community, but for all of your customers. I use a wheelchair and for the first time I have been able to access the bank without calling up the back stairs for someone to come and do my transaction for me. (even though they were always willing to help). The ramp and power doors made it so easy to do my own banking. Every where I go, the most important concern to me is Independence. Thank you again.”

“Now, I do my banking here at trustco, since my old bank, which was first Niagara closed its doors. I like this bank alot since Key Bank, which took over first Niagara, don't use bankbooks, but Trustco Bank does. I got something from Trustco Bank to me, which will be my momento since that my account has been transfered here from First Niagara (pictured here), which is a bank that looks like a miniature house that you put money (or change) in, that has a Trustco Bank logo on top of it (the roof portion of it).”

“Five stars called this bank for my routing number and a couple other inquiries after reading the previous review slandering tameka I was hesitant when the lady who took the phone greeted me as tamika but clearly the review of her was not true she helped me and went above and beyond she was very polite, really makes me mad that people slander names on the internet five stars tameka thank you so much”

“I have honestly been using KeyBank for my entire adult life which is a pretty long time without going into numbers I will tell you that all of the branches in the Schenectady niskayuna Rotterdam area that I’ve ever gone to have been pretty incredible over that many years that I’ve never had one issue, and more often than not there’s been many tellers, that I’ve possibly argued with no fault but my own as I was previously NOT smart with money however this is all changed now. Thanks to you guys.Today beginning at 8 AM the awesome KeyBank employees of Consaul Rd., Niskayuna started my day off beautifully by resolving an ATM issue quickly in order for me to avoid bounce fees well before 9 AM and well before I had to be to work, so I save myself any fees and I made it to work early …on top of it they were all so sweet and I just have to say that the rest of my day has been set on a smooth path ! I’ve always loved to be a KeyBank-er ha ha I like that little term I just made up ? anyhow, you get the gist of it here I wanted to just let these very patient people know that they completely saved me this morning and really they didn’t have to so I thought that was just above and beyond. I only wish that I had asked somebody’s name because it was through the little tube process, and I only saw them on the screen, but I did save my cash deposits, banking slip, and the teller name. I’m reading on here is: NORRITI a huge thanks to that young man, as well as the first girl I spoke to on the phone outside the bank when I was almost in tears and she had me come right through. You guys really save me today and I’m so thankful. ?The Original Google reviewer Gina®”

“Bank of America is my best bank I been with for a very very long time the people that work there are the best and if you have a banking problem they are there to do the very best to help you out so I give them a double five star rating they are the best bank to do business with”