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“I’ve had a account for years, the people are really the kindest people to deal will. One who really stands out is Kayleen Caruana, always very helpful, kind and you can tell she really is all about making sure people a satisfied. just want to say thank you and looking forward to many more years.”
“My family and I have been banking here for decades. The app is helpful and works well- I can deposit checks via my cell phone and check on my balances with no issues. Anytime I've had a concern, a member of their team has addressed my issue timely and with respect. Rates are good too, I was able to refinance an auto loan with a much lower rate and my current credit card interest rate is also low.”
“I really like this bank after switching a year ago. The app is sometimes laggy but when it is working which 90% of the time it is, it is easy to use and has awesome extensions like the budgeting portion. Transferring between accounts is simple.When it comes to the people, I really don't mind going into the branch. Steve was phenomenal in opening my account and I love when he answers the phone because he's easy to talk to and understand and he is willing to help however he is able.Today I had my first no so good experience. I called and spoke with a lady who made me feel like I was bothering her by asking questions. Not the way a customer should be greeted whatsoever.Over all would definitely recommend this bank.”
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“I want to recognize Jenny Humpreys for her professional service. Jenny is a true asset to your Bank. Jenny is the reason I do the majority of my business with Generations bank. Jenny always goes above and beyond for me with my business with your bank. Thank you, Jenny, for all your help.”