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“I went into spectrum wanting to cancel my subscription but Anton M & Melissa are honestly the best employees at this location. They helped me navigate through the packages and I was able to lower my monthly bill!”
“I’m very satisfied the service was wonderful and the agent is an excellent human being and has a lot of good communication skills with people and puts happiness in peoples lives and I’m very happy. My advice is anyone with phone issues comes to this address and no where else to go. VERY SATISFIED!!!”
10AM - 7PM
13 Front St, Hempstead
Mobile Phones
“Barry Is a great representation of Verizon. His knowledge and professionalism was a breath of fresh air. I added two lines to my account and he made a the experience seamless. I would recommend visiting this store.”
“Thank you for a great experience. Came in with a galaxy S23, screen not functioning, back of phone cracked.
Fixed the phone is less than 40 minutes and everything is working perfectly.”
“I went to this place like an hour ago to fix my phone since the screen was completely damaged. The guy was very nice and helpful he checked the condition of my phone told me like about 30 minutes and gave a reasonable price. Also, explain about the product he would using on my phone and the comparison of the price if he use the original Apple products. Thank you so much for the service no wonder why it has very good reviews. ??”
“Gotta give credit when credit is due let’s all be honest here. Verizon is on the expensive side of the mobile carriers but they do have amazing offers like iPhone Pro, Max and Free I watch with it. How do you beat something like that ? when you walk into one of their stores you know you are in a premium store they actually have the device you want in the color that you want and they’re not telling you order it online to get that price they make it happen the manager, Mike S absolute standup guy and does everything to make sure you walk out with what you actually wanted none of what you didn’t no pressure sale and a boatload of product knowledge and experience but if you’re not looking for all that special stuff, how about this he’s super fast and knows what he’s talking about !!!”
“Niko was very helpful and friendly as usual. Made the process of getting an upgrade on my phone seamless and easy! Great location and service from Niko and the LB squad.”
“Today I experienced the all time best customer service EVER! The people in this store were helpful, pleasant and went way above and beyond to offer service! I would recommend this specific location to everyone!!! Super A++++++ service!!! ?”
“Came into this boost mobile to do an upgrade and was totally taken great care of by Rizz. He answered all my questions and had my new Samsung Galaxy up and running in no time! I would come back here for all my needs!”
“I had a great experience at Verizon thanks to Binny. He was extremely helpful during my iPhone upgrade and made the whole process easy and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure I left with exactly what I needed. Excellent customer service and very professional”
“I had one of the best customer service experiences ever at the Verizon store on Middle Neck Road thanks to Rouben. Honestly, I was extremely frustrated and fully ready to switch companies, but he completely changed my experience. He was patient, understanding, and actually took the time to truly listen to all of my concerns instead of rushing me.
What impressed me the most was how dedicated he was to helping resolve my issues. The store closed at 8 PM, yet Rouben stayed with me until almost 10 PM making calls and working through everything to make sure it was fully resolved. I have never had anyone at any phone company go that far for me before, and I was honestly very surprised and grateful.
Rouben was professional, kind, knowledgeable, and genuinely cared about helping. You can tell he takes pride in what he does and truly values his customers. Because of him, I will never go to another Verizon store again. I recommend him 1000% to anyone looking for honest, exceptional customer service. He is truly the absolute best.”
“Good man raj helps me gets bypassed and activate back my oof phone. All these other metropcs stores are useless and shady. They just want to sell you a phone and not go through the process and call the company. I highly recommend the store based on my personal experience”
“Great experience getting the new iphone!! Worked very throughly to help me join verizon again. Everybody should come to this verizon!! Best people that work in there. Very helpful”
“I had a great experience with their service thanks to the shine for helping me out. He went above and beyond to answer my questions, guide me through my options, and make sure I felt comfortable every step of the way. You can tell he really care about his customers.”
10AM - 6PM
677 Sunrise Hwy, Lynbrook
Mobile Phones
“Loyal customer of this store for 15 years.The service is always great.But today was my best experience in this store.The girl was so patient,efficient and kind.She took care of multiple people while switching my phone.Was really impressed and was so kind of her to help everyone out with their issues.She was lovely”
“Ann was really helpful to do the transfer from simple mobile to Verizon. She hook me up with great deal on phone with bundle discount plus a free new line. I recommend this location for great service.”
10:30AM - 6PM
1405 Rockaway Pkwy, Brooklyn
Mobile Phones
“Great boost mobile store and representatives. I just ported from metro, they made the experience easy for me and helped me transfer my information over to my new phone. Thank you to the amazing representatives over there. Highly recommend to come to this store if you are thinking about joining boost mobile. They have the best deals.”
“We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.”
“Representative Esaunte was very helpful and very patient with me. I am a senior, I appreciate the fact that everything was explained to me in details. If I have any future problems i will come back to him again.!”
“Went to purchase wholesale mobiles . Best service, best prices and best customer dealing with multiple options when you purchase anything. They satisfy you with everything you ask. Will visit again.”
“Shem's customer service is awesome. He's extremely helpful, friendly, and HONEST. I learned the I was charged 2 services from the AT&T store I purchased my dad's phone in August. He removed them from my account. My dad needed a flip phone and Shem took
amazing care of us. Thank you very much.
Outstanding!!!!!!”
“Today Erika helped us to change new plan. She is very knowledgeable and helpful. She took time to call the T-Mobile to activate my plan. Everything went smoothly. Thank you Erika. I really appreciate what you have done for us.”
10:30AM - 6PM
1405 Rockaway Pkwy, Brooklyn
Mobile Phones
“Great boost mobile store. Always there to help out. My phone wasn't working properly and they were able to make it work smoothly. Thank you to all the representatives.”
“I had a very wonderful experience at this store. The store representatives were really friendly and helpful and assisted us in every step of the purchase. Definitely going to recommend all my friends and family to visit this store!”
“I had the best experience at this store with a lovely rep named Ria (Rya?). She was polite and very fast in helping me solve my issue. Best costumer service by far.
I had been to two different stores beforehand and called the 611 line multiple times in the last couple of days and at this store they finally helped and solved my problem!!!
Thank you soooo much ??”
11AM - 4PM
69-43 Grand Ave, Maspeth
Mobile Phones
“Will now ONLY go to grand Ave Verizon store for any of my phone purchases or issues! The guy who helped me was AMAZING! Super knowledgeable and helpful and made the process easy! I have been to Austin st and other Verizon stores and they weren’t as good!”
“This is an established and efficient Verizon location. Kudos to the techs and management. I’m an old guy that went in with a simple question about my service with international calling. They couldn’t be nicer when walking me through my plan and telling me that my phone would work as usual while traveling in Europe. Glad I stopped by. They kind of make it simple for us
old people.”
11AM - 5PM
14-01 150th St, Whitestone
Mobile Phones
“I had a great experience with Verizon. The representative was excellent—very professional, knowledgeable, and easy to work with. He made the process smooth and stress-free.”
“Normally Verizon stores feels scammy to me but this place makes you feel at home. Andy is amazing and helped me with everything that I needed. Will definitely make this my go to Verizon store from now on!
The only thing is the line can pack up since there’s only one person helping at a time.”
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“I have a family plan of 3 I go to this location I have phones and internet box I'm am very pleased with the service I bought many phones here I go to sanesha she is helpful and knowledgeable also kind happy with service”