Apple Staten Island is a well-regarded Apple store located in Staten Island, New York. The store has a large and busy layout, with a generally polite and knowledgeable staff that provides good customer service. Customers have praised specific employees, such as Abiha Haider, Carl Power, Ruth, and Sam, for their outstanding assistance and patience in resolving issues and providing technical support. These employees are described as kind, understanding, and helpful, going the extra mile to ensure customer satisfaction. However, some customers have reported experiencing racial discrimination, with the staff treating white customers differently than those of other races. This is an area that the store may need to address to ensure equitable treatment for all customers. Overall, Apple Staten Island appears to be a reliable and competent Apple store, with a mix of positive and negative experiences reported by customers. The store's strengths lie in its knowledgeable and customer-focused staff, while the reported issues of racial bias need to be addressed.
Different treatment, the staff who handle the customer line outside the door will patiently explain to white people, but will not say a word to other races and are rude. My first experience with racial disparity at an Apple Store
September 2025
I was just there to reset an old iPad. The wait wasn't too bad, and the girl named Ruth had outstanding customer service.
June 2025
Well, IPhone changed the world. Today it is not a cheap buy. But worth it big time.
