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“Best Buy on Staten Island is top-notch! Needed a new TV and some accessories—staff were super knowledgeable, walked me through options without pressure, and even helped set up price matching. Store was clean, well-stocked, and checkout was quick. Great selection of electronics, appliances, and geek squad support. Best experience I've had at a big-box tech store—highly recommend!”
“I got 2 Dell PC's with Intel I9 from here. Unfortunately, I had a major issue with both rebooting often. I called them up and worked with Jay to try to remedy this. Tried switching the Ram chips around. Did not work. So they sent me a replacement PC. Had the same result. They tested the machine I returned and was able to find out that the Intel I-9 CPU reacted weirdly to low voltage. So they sent me a I-7 CPU to put in, but I was not able to do this successfully. I finally returned both PC's for a full refund. Though I did not end up buying from them new ones, they were quite responsive and tried their best to fix the PC. Jay, especially is to be commended for being such a guide in having me take out and put in chips since I'm not an expert in PC hardware work.”
“After spending almost an hour on the phone with Best Buy customer service with a billing problem we decided to go to the store. To be honest I expected the worst. I was greeted by Vanessa & Candy who took their time and listened to me. They then rectified my issue. These two employees are professional and obviously take pride in their work. With employees like this I will continue to use this store.”
“Thank you so much to Cassandra & Phineas! The patience they had with me and my phone troubles is worth recognition. I truly appreciate it & I couldn’t be more happy with the experience I had. From the moment I walked in Cassandra greeted me with kindness and was the one who helped set me up to get a phone repair sent out. Phineas gave me insight on my phone troubles and offered me some peace of mind and reassured that it wasn’t just me with these problems. Thanks to the two of them I had a great experience even with a stressful situation!!”
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“Very hospitable and knowledgable. They were able to quickly track down the problem with my pc and repaired it quickly. Benching the system was very reasonable and feedback from them was quick.”