Apple Staten Island is a well-regarded Apple store located in Staten Island, New York. The store has a large and busy layout, with a generally polite and knowledgeable staff that provides good customer service. Customers have praised specific employees, such as Abiha Haider, Carl Power, Ruth, and Sam, for their outstanding assistance and patience in resolving issues and providing technical support. These employees are described as kind, understanding, and helpful, going the extra mile to ensure customer satisfaction. However, some customers have reported experiencing racial discrimination, with the staff treating white customers differently than those of other races. This is an area that the store may need to address to ensure equitable treatment for all customers. Overall, Apple Staten Island appears to be a reliable and competent Apple store, with a mix of positive and negative experiences reported by customers. The store's strengths lie in its knowledgeable and customer-focused staff, while the reported issues of racial bias need to be addressed.
The workers are very helps and there is a good selection of computers and Today at Apple sessions. I like the music that they play.
February 2026
I always get something I didn't come for but never the less I did come out to spend money right 😂😂
September 2025
Poor customer service they have so many workers but all they do is walking around the store doing absolutely nothing i have a 11:40am appointment and was not seen until 30 minutes later i hate coming to the apple store they need to be more organize🤦🏿♀️🤦🏿♀️
