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“Great place to go for home fitness equipment. The staff listened to our home fitness goals and then customized various options to our needs while incorporating some of the equipment we already had purchased from them years ago. Did not push to replace any existing equipment either. They really care about what works for you and a wide range of budgets. On the install, they went above and beyond and installed the equipment in our barn about 150 yards from the road. Hauled the equipment through the snow no questions asked, installed, and the family was ready to use the new equipment. Just great to work with and highly recommend you stop in if looking for advice and great equipment and service.”
“Fantastic fly shop and outstanding customer service. I am new to fly fishing and had bought a cheap fly rod and reel from a big box store last year. After taking my first fly fishing lesson thanks to Trout Unlimited, I learned that buying cheap was a huge mistake. The instructor had mentioned Trout Fitter; I had read the positive reviews and had heard people talk about it. I went to see for myself, and I couldn't have been more impressed. I was greeted by Rick when I walked in, he gave me some great advice, but I was gun shy at first of the cost of a rod and reel. After walking around the store, seeing the selection they had, how it was organized, how clean it was and how Rick interacted with other customers I knew if I was going to buy a rod and reel I was going to do it there because I knew I would be back for other things and their advice would be needed. I drove home only to turn around and come back to get a rod and reel. Rick didn't have the combo I wanted in stock, thinking I would be out of luck and have to wait until they had one in stock. Rick said no problem I'll make you up what you need. I had told him where I wanted to fish. He made the Orvis rod and reel combo for me custom; that was better than the packaged Orvis combo. Rick took me through their huge selection of flies and answered any questions I had. I walked out knowing that I would be great to go. This place is the real deal, if you're into fly fishing this will be your go to spot. If you're not from the area it is well worth the drive. Rick and his brother will not steer you wrong in my opinion.”
“Great store to visit on Syracuse University campus for Orange apparel and merchandise. Currently the only one in the area due to permanent closing of other store down the street.”
“My first mistake was purchasing appliances from a big box store. Our delivery was delayed twice, and it was looking like it would take a month or more to receive everything if there were any additional delays.
I decided to check out Ra-Lin's website to see what they had available. I was hoping they carried the same models we wanted, and my next concern was whether they had them in stock. I called and spoke with Cate, and I can't say enough about how helpful she was. I explained our situation, and she quickly put together quotes for the models we wanted. We completed almost the entire transaction through phone calls and email, making the process incredibly easy.
Two of our appliances were delivered the very next day. The third arrived at the store a few days later, and we picked it up ourselves. Unfortunately, that appliance was damaged. I emailed Cate the same day, and she immediately responded, letting me know she would order a replacement and try to have it available as quickly as possible. The delay that followed was due to the manufacturer not releasing the order for pickup, which was completely out of Ra-Lin's control.
Despite that setback, Ra-Lin delivered the replacement appliance 4–5 days later, and it was perfect. Throughout the entire process, Cate went above and beyond to take care of us. Her constant communication and willingness to help made a stressful situation much easier.
The big box stores would not have provided the level of service and care that Cate and the team at Ra-Lin's gave us. We will definitely be purchasing our future appliances from them.
Thank you, Cate, for the outstanding customer service!”
“Just received my first embroidery job from Papas and it came out perfect. Quick service, quick production, perfect outcome and quick across the country delivery. Highly recommend. 😀 The picture is only a few that were left after my employees grabbed what they wanted. :)”
“I buy shirts and hats from dreissig for my job. Very nice people. They will special order product for you. The owner mark is awesome. I’ve never been disappointed with them or the service”
“we got two pairs of shoes for our son, we were immediately by nate, he was VERY helpful and very personable. he made our experience very easy. thank you, nate at the destiny location, syracuse ny!”
“3 of our 4 kids play sports-from softball to baseball, hockey and skiing. Equipment and gear can get to be really expensive. We love going to Play It Again Sports first to see what’s available to purchase. We will always find something at a very reasonable price. The staff is great- friendly and helpful. Thank you!”
“I’ve ordered 2 slides online and got the wrong item for both orders. Calling the helpline was useless because they tell you to go to a store and get it corrected that way.
I went to this store and had great help returning the items and getting the correct pairs ordered. They went out of their way to call me and give me additional details about my order. I have no complaints about this store from my experience.”
“I was at Famous Footwear Sunday July 7th to return a pair of Nike slides. I found a cute Adidas hat for my daughter on sale! The employees were very helpful & there were many clearance items.”
“This is the one stop shop to get anything related to the Syracuse university sports teams. We were visiting from Canada and were looking for some souvenir type "Syracuse" merch and happily left with some great hoodies. There's all kinds of apparel for the whole family - tshirts, hoodies, sweaters, pants, fleece, hats etc in a variety of price points and brands. You can get basic Gildan printed wear, Columbia, Champion and Nike just to give you examples. The best selection and makes a great gift!”
“I went in and they were semi busy. I was asked if I needed help almost immediately. When I was ready, they were more than willing to help. Found the right size, and the cashiers were really friendly. Overall fun atmosphere!!!”
“Just went to DTRL for the first time and the staff, especially Tee, was so friendly and kind. The store has an amazing selection for sneaker lovers! Finally found a pair of Nike Dunk lows which I have been looking for a while! Thanks”
“Kim the sales associate was very helpful, she helped me out with the dick sporting app which I didn’t know existed and told me about a 10 dollar coupon I had which I didn’t know I had, Kim is the goat”
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“The quick release on my daughter's skate broke and we needed it fixed right away for a game. On a Sunday morning (during the men's gold medal game), they replaced the holder within 15 minutes for a reasonable price. 100% competent, 1st class service, the best I've seen.”