Verizon’s Cellular Sales location at 6511 Thompson Rd offers a remarkable customer experience, highlighted by exceptional service and professionalism. Customers frequently commend the staff, particularly a sales professional named Sam, for his informative and efficient assistance. Many reviews mention how quickly customers are served, with some being in and out in under an hour. Shoppers have praised the store for its ability to help with phone upgrades, such as the iPhone 15 Pro Max, and for their willingness to assist in special circumstances, like replacing a lost phone while porting over vital information. This location is also recognized for providing fair pricing and helping customers save money on their plans. Visitors appreciate the welcoming environment and strong communication from the team, making it a highly recommended destination for those seeking Verizon services and products. Overall, this store stands out for its dedication to customer satisfaction and efficient service.
Stiven was a great help. He took his time and made sure my new phone was all set and ready to go. Will definitely be back for future service!
December 2025
Great experience at this location; specifically, with John. I was in a tough situation with my phone and my plan but he was able to figure out an option that worked for me. Very appreciative!
December 2025
Service at this location was exceptional. Associate was respectful and helpful. She apologized for the service I received at the Erie Blvd location.
