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“Visited the store recently to upgrade my service. Gregory Hordon assisted me. He was phenomenal. Great customer service, answered all my questions and made me feel very informed. Thanks again Greg!”
“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Demi was AMAZING!!!! She explained everything so I can understand and was able to get me a better plan!! Kudos to her - there should be more customer service reps like her!!!”
“I'm not a big fan of Verizon, but the Port Chester, NY location delivered top-shelf customer service from Styles. He came through again and again, with positive results for each of my concerns. He answered my questions in a no-nonsense way. He provided a clear understanding of what to expect from the data transfer and how long everything would take. Excellent visit thanks to a superstar. I wish every Verizon store offered this level of expertise, efficiency and friendliness. A+”
“I recently encountered a frustrating issue with my phone, and I cannot express how grateful I am for the outstanding assistance provided by Anthony and Emely. From start to finish, their professionalism, expertise, and dedication were truly remarkable.”
“By far one of my best customer experiences at a cell phone store. The workers were very attentive to my needs and circumstances. Odie helped me with all of my needs and I left with a new phone and satisfied with my experience.”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Was here a few days ago to upgrade phones since Verizon was offering a free upgrade. Raphael helped me out. He was very knowledgeable, pleasant, and professional. I can confidently say that he helped me get the best deal I could have possibly received. He seems to really know the system.”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”