Von's Airline Service Station is a trusted family-owned business known for providing honest and high-quality automotive services. Many customers have been returning to them for years, highlighting their reasonable prices and integrity. The staff are helpful, professional, and stand by their work, often offering honest recommendations and avoiding unnecessary add-on services. They are praised for doing a terrific job on vehicle repairs, such as body work and fixing dents, with some customers noting the work is at a competitive price compared to other shops in the area. The business is also appreciated for its moral stance, especially regarding towing practices. One reviewer was impressed that Von's refused to participate in "predatory towing" and even provided a referral to a towing company with better morals, demonstrating their integrity beyond just vehicle repairs. This commitment to doing the right thing is highly valued by customers. However, some customers mention that the shop can be slow in completing jobs. Delays of an extra week or more beyond the estimated timeframe are common, often due to issues like paint color problems or other unforeseen circumstances. Customers note that while the work quality is excellent, the wait time can be frustrating, especially if they rely on their vehicle for daily transportation. Additionally, some find their prices to be on the higher side, so budgeting accordingly is advised. Overall, Von's Airline Service Station is recognized for its honest service, quality craftsmanship, and moral approach, making it a dependable choice for vehicle repairs despite occasional delays.
Although I did not take my fleet vehicle to this location; the very kind and professional gentleman on the phone was open and honest about his situation. I’m sure this is a great mechanic, as Firestone recommends the location. They were obliged to help, knowing that they already had a full lot!
April 2023
Great family owned business. Not the cheapest but one of the most trustworthy garages in Troy. Great work and no hassle.Services: Auto body & trim repair
March 2023
I've been told by a different mechanic that I have to replace my brakes with the cost of $1K to be able to pass the inspection. I wanted to get a second opinion and brought my car here. The other mechanic lost a business and money. I trust Joe and his team for any future mechanic help.
