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“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“Viktor from Fine Art Shippers helped us out with a cross-country shipment, and made sure everything went smoothly. We will be using them again in the near future. Thanks Viktor!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“Ivy League Stationers and Printing should be your go-to spot for all printing jobs. Shawn, who helps run printing is beyond kind. They helped the non-profit I work for with a project and were so generous with allowing me to use a piece of equipment during a very busy time. They support the community in a meaningful way and I would more than recommend supporting them with your business. Thank you!”
“I cannot thank the staff of the Rye UPS store enough! My elderly parents and I came in needing to sign some complicated documents requiring witnesses and notarization. Despite the other duties and responsibilities on the store, the staff were patient, kind, and thoroughly professional. I am very grateful and highly recommend their service!”
8:30AM - 7:30PM
4867 Broadway, New York
Shipping Centers
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
10AM - 7PM
2037 Lemoine Ave, Fort Lee
Shipping Centers
“Vinny at The Hub II fixed my laptop in a timely manner and it is like new. I recommend this establishment for all your shipping needs and computer/cell repairs.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“I'm shocked at the bad reviews. I go to this location a lot and the staff is always so professional and polite. They always take care of me with patience and respect. I typically go on Saturdays and everyone that works there on Saturday's are all absolutely excellent! They deserve a raise! ;) This location is one of the best UPS locations in the city in my opinion.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Shipping Centers
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“I saw someone rate the staff as rude in another review. I have used this place multiple times for shipping and while the staff may not be overly friendly they are always helpful and get it done quickly and professionally.”
8:30AM - 7PM
941 McLean Ave, Yonkers
Shipping Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“Phenomenal service and I mean it. Bro picked up my call answered all the queries printed out the document for me as well let me re-edit the document even after I posted it to him and left the store. Best service unlike other places where people don’t help you ever besides what’s required for their job.”
8:30AM - 6:30PM
24 W Railroad Ave, Tenafly
Shipping Centers
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
8:30AM - 7PM
1767 Central Park Ave, Yonkers
Shipping Centers
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
8:30AM - 7:30PM
185 W 231st St, Bronx
Shipping Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
10AM - 6:30PM
3811 Dyre Ave, Bronx
Shipping Centers
“The customer service is exceptional, the store is very clean, they createdsome business cards for me and i must say I'm very pleased. I Only wish they were open earlier especially on the weekends.”
“Temil from DHL in New Rochelle was incredibly helpful. He assisted me with my packaging and made sure everything was secure and properly sealed for safe transit. He was very kind and professional throughout the process. Thank you.”
10AM - 7PM
344 Audubon Ave, New York
Shipping Centers
“Such a pleasure using the services at this DHL location. My partner came in for a passport photo, and Jose was an absolute delight. His customer service was exceptional. We will definitely be returning for any future needs.”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“The best employees work here! I was pressed for time and unknowledgeable of the process. Chassity in the Copy Center was courteous, very knowledgeable and patient. I walked away with a perfect product. She didn't let me settle or give up until what I had in mind came to fruition. Kudos to Chassity for her hard work and dedication to the consumer!”
“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“Came in to ship a package. Maybe my timing was perfect because there was no line at all. The space is pretty small. The guy who assisted me is very friendly and professional. I was done in two minutes.”
“Very pleased upon entering store. Everything in good order clean when looking for an item. I asked an associate who stopped the work they were presently doing and she walked me right over to what I was looking for.”
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“Needed a lot of help mailing a big package. Philip was at window and greeted me and asked if I needed help. He was cheerful and really helped me get package ready and mailed it off. He asked me how fast I needed to arrive and explained different rates. It was a pleasure to deal with such a kind and helpful clerk. I hope when review time comes around management checks out his accolades. I’m sure he has many.”