The AT&T Store at Eastview Mall in Victor offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including unlimited and prepaid options with nationwide 5G service. Reviews consistently highlight exceptional, top-notch, and phenomenal customer service. Staff members are described as knowledgeable, professional, personable, helpful, attentive, and efficient. The management and team receive specific praise for their expertise, patience, and courtesy, often going to great lengths to explain options and help select the best plan. Customers report smooth processes for porting numbers, switching services, and setting up new devices, all done in a friendly and timely manner. This reliable service has earned strong loyalty, with customers expressing great appreciation and intent to remain with AT&T.
Exceptional customer service from Aundre, Zachariah and Zach. Knowledgeable, professional and personable. Great job AT&T. Your expertise and patience are greatly appreciated!
June 2024
Very pleasant greeting. Offered discounts. Wanted the best for me. Very accommodating. Great experence
May 2024
The staff, in particular Zach, have been very helpful and very attentive to work with. The customer service has been top notch! They even convinced me to switch in from our old internet service to the ATT service. Not only has it been reliable, but it’s even better than our previous service provider. I can’t thank them... read full comment
