About Mac-Ave - An Apple Authorized Service Provider
Mac-Ave is a local Apple Authorized Service Provider located just minutes from the Apple Store at Eastview Mall. With over 31 years of experience serving the Greater Rochester Area, Mac-Ave specializes in both in-warranty and out-of-warranty Apple repairs. Most iPhone repairs are completed within 2 hours, while Mac repairs typically take 1-3 business days.
Customers consistently praise the knowledgeable and professional staff at Mac-Ave. Many have shared positive experiences, noting thorough examinations of their devices, accurate diagnostics, and effective solutions that contrast sharply with their frustrations at the Apple Store. The shop is described as cute, with interesting items to explore while waiting for repairs.
Mac-Ave offers competitive pricing, often lower than other repair shops, and emphasizes clear communication regarding repair costs and timelines. The friendly atmosphere and dedicated customer service have made it a favored choice for those needing Apple device maintenance and repairs. With a commitment to quality service, Mac-Ave is highly recommended for anyone seeking reliable Apple repairs.
We requested Mac-Ave to come to our office in Penn Yan to set up a new computer, and to help us with some user issues we were having with our existing computers. They were very quick to get us scheduled, completed the new computer setup and resolved all other issues in a quick manner. Highly recommend!
August 2026
Great personalized service from well established local family owned business. From purchases to installation/set-up to extra support - always reliably good. I have trusted them for many years.
August 2026
I had an issue with my Apple MacBook and Mac Ave checked it out very quickly for me and got me into an updated MacBook in a day. They are very friendly, helpful, and knowledgeable.
