The AT&T Store at Eastview Mall in Victor offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including unlimited and prepaid options with nationwide 5G service. Reviews consistently highlight exceptional, top-notch, and phenomenal customer service. Staff members are described as knowledgeable, professional, personable, helpful, attentive, and efficient. The management and team receive specific praise for their expertise, patience, and courtesy, often going to great lengths to explain options and help select the best plan. Customers report smooth processes for porting numbers, switching services, and setting up new devices, all done in a friendly and timely manner. This reliable service has earned strong loyalty, with customers expressing great appreciation and intent to remain with AT&T.
Alex was great to work with especially after the experience we had at a different location. We didn't have a long wait and were treated respectfully.
March 2026
I was extremely frustrated trying to restore a new phone from a broken one. Matthew couldn’t have been more patient and cooperative working with me. He got my new phone up and running, and made sure my apps were available. Thank you, Matthew for going over and above for me. You are an asset to At&T!
January 2026
At AT&T Eastview the Mgr Brian has handled my visits w great care. Two visits within 10 days and both times success w my issues. Thank you Brian. CarolS