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9AM - 5PM
3 Maple Rd, Voorheesville
Banks
9AM - 6PM
380 US-9W, Glenmont
Banks
“Guilderland branch is the best they acknowledge you by name as you enter great experience always helpful Celeste ,Sharon and the rest of the team … it’s a good feeling like your hometown bank feel the love ?”
“Miss Vannita an exceptional employee of this bank! She literally made me switch from my personal bank to
Trustco bank by explaining how I would benefit from this bank very uplifting energy and positive attitude and excellent customer service I would recommend any one looking for an account or mortgage related products please check this location out!!! Awesome manager”
“The ladies at this Pioneer branch should be the benchmark for any bank staff. I have lived in New York, California and TN and have done business with dozens of banks. The service here is honestly the very best I’ve ever had the opportunity to see. Their knowledge, respect and helpfulness is always at a 100% level and I greatly appreciate what they bring to the community. Thank you Glenmont team!”
“Aliya and team have been simply fabulous for me. I am 69 yrs old and I always need much help and they are so helpful and kind that they make me feel like family always greeting me and offering any help even water and candy I will
remain a trustco customer here as long as you keep this team here in this bank. Thank you for everything Rose Bishop”
“I have used this bank since my fist car loan in1968 it"s the only place I go NEVER have they messed up or given me a Hard time.I miss Angie who was there for year's any help or Question she would sit down and explain not the same without her. She was transferred to schtdy ,but is a great bank”
“i just wanted to say i wish every town in every state to have at least one pioneer close by just like the one i have close to my home and office like you ladies @ Colonie pioneer bank when you walk in you get nothing but smiles from all directions and beautiful trying to help it ids definitely the place to be the ladies know there stuff very friendly and beyond professional you do get pushed around with nun since or wait in line like some other banks around this is the real thing thank you pioneer thank you ladies at Colonie & Guilderland and Watervliet i truly believe you are a great asset me and to the great capital”
“I came to Sunmark after formerly being a member of CapCom for 10+ years and was extremely dissatisfied with how corporate Broadview was. After looking around, calling every other credit union, asking the questions that were important to me, I chose Sunmark. And I have had no issues, and I really love that they have a annual meeting with the board like other Cooperatives such as Honest Weight where you can make your voice heard”
9AM - 6PM
1416 Curry Rd, Schenectady
Banks
“Deo, the branch manager, is very professional and efficient to work with at this location. Very knowledgeable and transparent with the process of loans etc., and communicates with the clients in a timely manner creating a positive and seamless experience. I would definitely recommend working with Deo at the Curry Road location.”
“Well, this visit was much better than the experience my grandson had here on my behalf. That would have been a negative ⭐️. Rene’ was very helpful and apologized for the experience my grandson had.”
9AM - 6PM
1475 Western Ave, Albany
Banks
“Been banking with Trustco and couldn’t be happier! Anu has always been extremely helpful with any questions or concerns. Would definitely recommend as a great place to bank!”
“My small business is dedicated to Environmental, and Social justice locally and as far as the good vibes will reach. Julia, George, and Matt Goodman have worked so hard to encourage me to in so many ways to build my business, to build my tech savvy in today’s technological world. Because of their support and more importantly, their kindness, their everyday people demeanors, I am embraced as a member of a team filled with good vibes only! Whether I bring in change (been there) or post info for my business growth, each of them wrap around me with positive thoughts and needed information. You see my friends, they too have been there. We all walk in the same shoes as our neighbors, our friends, and must move forward together if we are to succeed. The Sunmark team help me to grow my business to be a better part of my community. Each persons story,. Each challenge overcome is made easier when goals are a collaborative effort. Success is earned through hard work and good vibes surrounding us!”
“My experience with Surita Ramnath the assistant manager at the altamont ave trustco was great, she really puts in the extra effort to expedite the loan process and making sure everything goes smoothly. I highly recommend anyone going to her with any and all of there banking need.”
“This branch contains the most considerate, patient, professional, & dedicated banking Tellers. Mrs. Devina, Mr. Yousuf, & manager Mrs. Sonia. Great People to bank with.”
“Every time I go in for a business deposit the branch is extremely friendly. I look forward to my weekly bank runs to visit with the staff. They make sure to remember my name, ask how things are, and are always smiling and happy to help. I wish I knew all of their names, as I would call them out specifically, but mainly there are 3 women always at the counter who are amazing, and also one gentleman that is sometimes behind the counter, but usually serving clients via ipad that is also above and beyond. GREAT team here!!!”
“I had a phenomenal experience at the Delmar branch. Every single person was exceptionally helpful and kind, I got just what I needed and very quickly, and I left feeling incredible about banking with them. I’m thoroughly happy that I chose them. I cannot recommend them highly enough!!!!”
“I have been at Sunmark now for I think a little over two years. I love everything about it. I love the people who work there I go to the one on Princetown Road in Rotterdam. I’m sorry I can’t remember all the names but every single person in there is very lovely and very personable. I love their mobile app. I love their customer service. I hope things will never change and I can stay with Sunmark forever. This particular location is the only one that I go to because it’s super convenient to my home and all the people that I’ve come in contact with have been amazing.”
“It is December 13th -- right around the corner from the holidays. I lost my job end of October. I had gotten a bit behind and to make a long story short, Stephanie at the Delmar branch was kind, generous and understanding and legitimately helped me out in several ways. I have since gotten a new job, but without asking twice Stephanie went above and beyond and did the max of what was allowed. Thank you so much, I hope you see this or it makes a difference somehow.”
9AM - 6PM
34 Wolf Rd, Albany
Banks
“I have been going to Trustco for work 5 days a week for 25 years. Everyone is always very pleasant.
Queen, Mei and Bob are actually some of the best I've seen come through.. Bob always greets me with a smile and they all do their best to get me out as quick as possible.”
9AM - 6PM
167 Delaware Ave, Delmar
Banks
“I have had my bank accounts - checking, savings, CDs, etc. - at Trustco for many, many years. Today, I had the pleasure to meet Odell, a most personable, friendly and respectful young man. Please let Odell know that I appreciated his outstanding customer service.”
9AM - 3PM
593 NY-143, Westerlo
Banks
“Great experience with Bobbi and Amy both were friendly and knowledgeable with setting me up with a checking account. Excited to do business with Bank of Greene County!”
9AM - 6PM
400 Maple Rd, Slingerlands
Banks
“As a customer at TrustCo Bank, I’ve always had a great experience with Laiba. She is professional, friendly, and very helpful. She handles everything smoothly and makes sure customers are taken care of with respect and efficiency. Truly a valuable part of the bank!”
“Alex in the loan debt is a great help.
Helped me with my auto loan and made the process easy.
Banking with them for 7 years now.
Always good communication with emails.
The online banking is a great budgeting tool.”
“We have been banking with Pioneer for over 40 years. Customer service we received recently from Jessie Kafka was excellent she went above and beyond to help us with a problem. Thank you Jessie.”
“⭐⭐⭐⭐⭐
Excellent service at the Trostco branch. The tellers provide friendly and efficient assistance, and the entire team offers customer service in both English and Spanish, which makes the experience much more comfortable.
I especially want to recognize Yoselyn Sutherland, an excellent Assistant Manager. With patience and professionalism, she addressed all my concerns and gave me the confidence to open my account, clearly explaining how to manage it.
This branch is highly recommended!??”
9 AM - 4 PM
1440 Central Ave, Albany
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“I was hesitant when I first called the bank to talk about a new mortgage and selling our current home. I spoke with Emike and she took the time to speak with me, reassure me and we ended up working with her on the purchase of a new home. Emike took a daunting task and helped me keep everything in perspective. She was knowledgeable about everything that was going on. She communicated with me on a regular basis, and when I called with a question she was already working on next steps and following through. She made a difficult process so much easier. She was a great person to work with. Thank you so much!”