Lowe's is the go-to place for home improvement needs in Webster, NY. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. Many shoppers appreciate the helpful and friendly service from staff members, making their shopping experience enjoyable. One customer highlighted their great experience with a staff member in the Tools department who assisted with purchasing a tool chest. While some customers noted issues with item availability, others were satisfied with their purchases, such as a dehumidifier that helped keep their basement dry. However, there were concerns about limited checkout options, with many preferring personal service over self-checkout. Overall, Lowe's remains a preferred choice for finding home improvement essentials.
I have experienced good service, some items have been out of stock and I had to purchase online and one item was not available after I ordered it online but a refund was given.
June 2026
Emily in the botanical garden section was so wonderful in helping us find pesticide with specific ingredients that emphasize killing of the insect that we were looking to target while also preserving the growth of our plants. Very knowledgeable and exceptional to work with!
May 2026
Brian in the paint department was very helpful, knowledgeable and friendly. He helped match a sample piece of custom paint color, and even helped us make it a shade darker. Quick yet personable, would recommend!
