8:30AM - 5PM
1847 Empire Blvd, Webster
Medical Supplies
“If I could,.. I would give this place 10 stars!! This place was able to do what Upstate HomeCare could NOT do - provide me with much needed CPAP supplies for my machine. That's right, I'm calling them out by name!!
When my CPAP supplies were low, I made several phone calls to Upstate HomeCare to have new CPAP supplies sent to me. The customer experience was probably the worst I've EVER experienced when dealing with a service provider! It took me about 3 years, with no resolution before I stopped banging my head against the wall, and made the switch to YourCare Medical Supply.
Just as their business name implies (Your Care),.. the staff at YourCare truly do care about you and your customer experience! Within 15 minutes of stopping by the Penfield location, my CPAP supplies were in a bag, and I was out the door!!
Thank you so much YourCare Medical Supply for taking care of my needs and for being my new CPAP supply vendor! You guys are AWESOME!”
“I took the CPR class for the first time in my life. The experience was very good, instructor was carrying the class in the very interesting manner, hands on, the videos were short but to the point. I hope I can help someone in needs if needed. I know I will not panic because I understand what and how to do. I highly recommend the training.”
“Known these folks for almost 30 years. Great group and excellent to deal with. Just happened to see another negative review posted recently. Not sure what that's about, but take it with a very large grain of salt. I have known these folks professionally for a long time and because of that, now personally as well. Sounds like sour grapes from a rotten egg of an employee because I think these guys and gals are fantastic and I speak from 30 decades of experience in the industry.”
“We did a bid process a few years ago and picked Special Care to upgrade our call system. They came in and did a great upgrade to our system. We at first, sat down with them an formulated a plan on how they would work with our Staff and Residents. Then they started and everything went as planned. They were very caring with our Residents and also with our Staff. A great success! I would totally recommend to any Facility to talk with them about a call system. best, Jack Pease”
“My mother was prescribed the use of a nebulizer after her visit to a Pulmonologist. Within one day, I received a call from Pediatric Medical Supply/NebDocs. I spoke with Michelle, who was pleasant, informative and helpful with my questions regarding the use of this new equipment. I was confident I could call back with any further needs. The equipment was delivered to my door the very next day!
Wow! Outstanding customer service and professional follow through does exist! I am very pleased with this company and would highly recommend.”
“The staff here is wonderful and compassionate. My
Dad recently passes away and it’s just my mom and I, who has dementia. Courtney has been so wonderful helping us out during these challenging times for us. I could not ask for anything more with all the help I have received. They have really been so supportive and accommodating throughout the whole process.”
“100% recommend, Above and beyond service ‼️ my 6 yr old needed an air cast for her wrist, after having her hard cast removed. Her Ortho referred us to fonte but they didn't have any, called around and were told we would have to go back to her Ortho for another referral, of course they said they couldn't get her back in today. Called at least a dozen other places and they either couldn't or wouldn't help without the referral. We went to upstate and they were closed, but as we were leaving a young lady was coming to the door and asked what we needed. After explaining the situation, she said that the doctor was out of town and she was still training and didn't know how to fit them yet. Then this lovely person invited us in and called the doctor, I didn't catch his name but this gentleman said he would gladly walk her through the process to get her taken care of. She did a wonderful job and I am so grateful for them both. I commend them on their wonderful service because people just don't do this anymore . Your service and character speak volumes, and you have gained a lifetime customer.P.S. Dear Doctor, she's a keeper, give her a raise! And pat yourself on the back. You are appreciated sir!”
“Great easy to use website, quality products, great selection of products, fast shipping. I have placed several orders and have received everything that was ordered, packaging is great. I would highly recommend this company.”
9:30AM - 5PM
2210 Monroe Ave, Rochester
Medical Supplies
“Had to pick out a rollater today and did a web search & found Eastside Medical Supply. They were very very helpful and I left with exactly what I needed! I was relieved to be able to walk out with my rollater than having to wait for one to be shipped. They had so many to choose from right there on the floor. I am heavy, so I needed a heavy duty model which they had two in the back that they had me try. Thank you ladies at Eastside Medical Supply for making my purchase as smooth as possible!”
“Whenever I go to your Webster, NY Lincare, your heathcare specialist, Sheron Donald, is always ready to help. She has been there quite a long time, which says a lot about your facility. She is very friendly and knows her stuff!!”