Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient shopping experience at their Webster store. Customers can visit the store or schedule an online appointment to cater to their needs. The store also provides various pickup and delivery options, including free 2-day shipping, express lockers, and same-day delivery where available. The reviews highlight the exceptional service and problem-solving skills of the Verizon staff. Customers praise the store's ability to quickly address and resolve issues, even when the online or telephone support teams were unable to do so. The staff, including employees like Carlos and Gary, are described as friendly, professional, and knowledgeable, going above and beyond to ensure customers are treated fairly and receive the best possible solutions. Verizon's Webster store has earned a reputation for its outstanding customer service and problem-solving capabilities. Customers who have had negative experiences with other providers have found a refreshing level of support and attention at this Verizon location, leading them to recommend the store and the staff to others.
Good service here. Offered a tech solution to my son's phone rather than selling merchandise s new one which would be outdated in a month. Will return when time comes to upgrade!
November 2025
I managed to walk in on a day that was not busy Fix the problem in 2 minutes I didn't know which buttons to push but they did
October 2025
Had a problem of changing plans on my iphone prepaid. On the telephone with prepaid and could not get answers. Gary at Holt Rd was able to personally reach out to the other department and get me connected to solve the problems. Great people working there! Thank you!.
