“Rebecca & Zach customer service skills are off the charts, I highly recommend Bank of America West Seneca office they go the extra mile. What a group working all together to get the job done for the clients- Proud to be with Bank of America for 23 yrs and West Seneca Office goes beyond all others. Thank you for makes for making everyone part of the family at BOA WS .”
“Emilio and Dan are absolutely amazing so super helpful every time I go to this location they meet all of my needs and are so friendly this is the best citizens bank location in WNY in my opinion”
“All around amazing to work with! You would be hard pressed to find the kind and caring people at any other bank institution in WNY! Thank you again for all of your help!!”
“Jessica blessed my whole entire day by giving me a courtesy call in regards to some activity on my account. I’m so grateful for the hard-working people that work at Northwest savings bank that are helping others every day . - I thought I wasn’t able to log into my account and her patience and kindness. It was like magic.”
“Took out my first personal loan with this location yesterday. They made the process very easy, they made sure I understood everything completely, and I was very impressed by their professionalism. I would definitely recommend to anyone.”
9AM - 4PM
4050 Seneca St, West Seneca
Banks
“Just left this branch on Seneca Street. Excellent service as always by bank teller Kim Marie. SPECIAL thanks to personal bankers Lisa Striecher and lady in cubicle next to hers whose name I did not get. Shame on me. Both helpful in figuring out value of my FICA account. This information will help me and wife plan future financial moves. Again: thanks, ladies, for great service.”
9AM - 4PM
10 Slade Ave, West Seneca
Banks
“Today I went to the South gate plaza office and they couldn't figure out to make my mortgage payment for me... so I left and went to the Slade Branch. Hunter there took my payment and made it with confidence and no issue... I will only be going to this office from now on.”
9AM - 4PM
1251 Union Rd, West Seneca
Banks
“Always happy to help us no matter what we need. Staff is always friendly and knowledgeable. We needed paperwork notarized and we did have a wait. Would advise calling ahead for such things. We wish this branch had a drive thru, they do have a drive up ATM. Remember they close at noon on Saturday. We enjoy banking with them when needed!”
9AM - 4PM
938 Union Rd, West Seneca
Banks
“The drive through lady, Debbie (I think that is her name) is absolutely amazing! I am always treated like Gold. It's nice to chit chat during my banking transaction. It makes me feel warm and fuzzy that they know me and my daughter as soon as we pull up. I love my bank!”
9AM - 5PM
1024 Union Rd, West Seneca
Banks
“I’ve banked with M&T bank for year I don’t have a problem with the people inside the bank at all the only problem I have the atm at this branch in South Gate plaza took my card and didn’t give me it back I had to call M&T bank customer service for them to send me a whole nother card within 3 business days because there indoor atm machine on the left closest to the door took my card and wouldn’t give me it back but again these people inside are the sweetest employees around just beware of the atm machine on the left inside closest to the door it might take your card and not give you it back it’s 5 stars but I would give there atm machines 1 star”
“i Just opened my account a few months ago, and I have nothing but great , things to say about the staff and management, they are very accommodating, they go out of their way to make you feel welcomed and taken care of, their very knowledgeable and know how to help you . you never feel like your putting them out ,hats off to Ethan Duffy (advisor)who has gone out of his way to assist always, never pushes me off to someone else. Keep up the great work everyone. In this day and age ,when there is no customer service its nice to know your bank is working for you. Janice”
“The WNYFCU is an excellent and friendly place to do business. Everyone knows me there and its always an excellent transaction. I have several accounts at this location and have never had any problems. And the fraud protection unit really works to keep your debit cards safe. It has worked for me in the past. After being a member for some time now, I would never go back to a commercial bank, ever.”