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“Never understood why the process of getting a phone was never streamlined. Almost like buying a car but not as long. Forgot my associates name but straight to the point and knowledgeable. We insisted on keeping the same number we had for 20yrs so we had to talk to corporate. Also picked up a smart watch for wifey. I can wait until i buy it. Located in cross county mall”
“I recently had the pleasure of being assisted by Victor B at T-Mobile, and I cannot say enough about the outstanding service he provided. Not only did he resolve my phone issue with efficiency and expertise, but he also went above and beyond in demonstrating kindness and patience.
Victor took the time to listen to my concerns and validated my feelings, which instantly made me feel more at ease. He encouraged me to take things one step at a time, ensuring that I didn’t feel overwhelmed or stressed. His calm demeanor and supportive attitude turned what could have been a frustrating experience into a truly positive one.
Victor’s exceptional customer service, coupled with his genuine care and understanding, sets him apart. He is truly the best, and T-Mobile is lucky to have such a dedicated and compassionate team member. Thank you, Victor, for making my day so much better!”
“I was more than impressed with Dante, the manager. He is professional, knowledgeable, patient, thorough, polite and on top of his job! Because of his attitude and professionalism I was interested in additional T-Mobile options. He is an asset to the company!”
“I walked into the store because I was interested in trading in my phone. Felix and Jasmine were really helpful, answered all of my questions, and were thorough about next steps.”
“Christian reynoso is one of the best rep i have ever seen this company must be in a terrible state to have someone like that as a rep and not a manager truly someone who knows what there doing and tries to help you”
“Was here a few days ago to upgrade phones since Verizon was offering a free upgrade. Raphael helped me out. He was very knowledgeable, pleasant, and professional. I can confidently say that he helped me get the best deal I could have possibly received. He seems to really know the system.”
“I visited the 6 Executive Blvd location on October 25th and your customer representative Louis was beyond impressive. His personality, demeanor, knowledge and attention to customer service is beyond incredibly amazing. He is the example of what all customer representatives should be like. Great job Louis !!”
“Under new management, the service has greatly improved. I highly recommend visiting for some fantastic promotions. The staff is attentive and the overall experience is top-notch. Don't miss out”
10AM - 8:30PM
8000 Mall Walk #7060, Yonkers
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“I had a wonderful experience at this T-Mobile. Would highly recommend for anyone looking to trade in their phone or to buy an iPad. Dre, one of the mobile experts, was very knowledgeable in his craft and took great care of us.”
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“Demi was AMAZING!!!! She explained everything so I can understand and was able to get me a better plan!! Kudos to her - there should be more customer service reps like her!!!”