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11AM - 6:30PM
159 Smokey Park Hwy, Asheville
Mobile Phones
10:30AM - 6:30PM
1857 Hendersonville Rd, Asheville
Mobile Phones
“My husband and I had an extraordinarily positive experience working with John Moss at Verizon yesterday. The store location was convenient at the time, but it is not actually the closest one to us. However, any Verizon needs/questions we have in the future went take us back as we were so impressed by Mr. Ross’ demeanor, knowledge and helpfulness.”
“Knox , is your guy for a repair on your electronics of any . I explained in detail what was wrong with my iphone . And he was able to fix it . He is very delicate with my phone and professional as it comes . Ask for Knox he can fix your phone :) thanks again .”
“Dylan was the best! We are from Ohio and on vacation here in Asheville. My wife dropped and broke her phone. Dylan had us up and running again with a new phone at a great price in just a couple of hours.!”
“Alexis was awesome to work with to help get my phones reinstated after an issue with my debit card being rejected due to the renewed expiration date.
I had originally visited the store in Forest City which was a waste of time.
I will only visit this store for future needs.”
“Excellent customer service and repair. Busted the screen on my nearly new s23 ultra, didn't know where to get it fixed. Glad I found AMA. Everyone there is super nice and professional. They got the parts and fixed my phone the next day. Highly recommend stopping by for any needed phone service.”
“I went to this store after some frustration with the online customer service team, and I’m so glad I did. I can’t express enough how helpful and amazing David and Serge were. The entire store has such a positive and welcoming atmosphere.
You can tell Serge is a great manager and an even better person. David was incredibly persistent in helping us and made sure both of our devices were completely set up before we left.
Because of them, I will always go to this store from now on. Their customer service is truly exceptional. They deserve recognition from T-Mobile for the environment and level of service they’ve created.
If you need anything, go to this store. Amazing people and amazing service! Again thank you David for being amazing.”
“Greg was awesome. He greeted us promptly, and helped my wife with an upgrade for a new iPhone. He was friendly, professional, courteous and knowledgeable. Top notch team, top notch store.”
“Best store ever. We just got the blankets. Amazing staff, amazing service, prbally the best we did , switching over. We should have gone with T-Mobile long time ago. The managers are amazing the service is amazing everything about that store is amazing . They were very informative and talked us through everything. Very patient ans helpful.
The blankets are very soft ans cozy. Definitely gonna be used. Thanks !!”
“Great place to do your phone. If you going anywhere else why not drop by at the Soho nail salon as well, they will give you great massages! Just stay at the right lane and road up ahead is the Soho nail salon. Not busy so take up all the space you want!”
“I came in to get some help with my account and Jesus and Cristian were both extremely helpful, and patient! I'm disabled and Cristian asked Jesus to scootch over the chair he was sitting in. They were just amazing, both of them. I would recommend this store to everyone, and they deserve raises! -Kass
Thanks, guys!”
“Jess, Kendall & Steve: all top notch & perfect staff, not just employees clocking in, like @ some other TMobiles I won't name, lol... If I could give them 10 stars, I would! They all deserve a pay raise!”
“Bradley was extremely helpful in assisting me with transferring phones. He answered all my questions, efficiently transferred all my data from one phone to the other, & provided me with valuable information about how to dispose of my old phone. Excellent customer service!”
“Went in to look at getting my daughter a new phone. Ended up getting all new phones for my household, as well as Wifi for my 3 properties and 4 Arlo cameras. Easy process and the assistance I received from Shy was excellent!”
“Had a great experience Sergio was very kind and helpful. He was able to get us the best deal available and explained everything clearly with detail. Give that man a promotion!”
“Diego was an awesome salesman and helped my partner and I pick out the best phones for the best value and everything was done in less than 30 mins. 10/10 kind & professional customer service.”
“I don't ordinarily write a review buy in this case it is merited.I stopped into this store today (had bought my phone here in May) and knew that Will would have the answers on what I had done to cause my phone to have an issue.He fixed it. He's fantastic!Thanks so much, Will!! God bless you!”
11AM - 6PM
242 Tunnel Rd, Asheville
Mobile Phones
“Good, helpful, patient staff willing to do all they can to help! They worked on phone activation for an hour and 15 minutes, and 30 minutes after closing, even phoning support and trying a variety of options. Though I'm not generally a fan of phone stores, this one has people who actually help.”
“I went in for help getting my new phone working. A lovely woman named Shia heiped me, she went above and beyond and got everything up to date. Spectrum is lucky to have her.”
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“Magyn is truly an asset to Verizon and provides customer service above and beyond. I had a seemingly unsolvable issue with my phone going directly to voicemail without ringing or showing a missed call. It took a lot of time, but she found the solution. She is exceptionally knowledgeable and a delight to work with as well!”