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“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
10AM - 7PM
4125 Durham-Chapel Hill Blvd, Durham
Electronics
“A perfect repair. - I brought my Honeycomb Flight Sim Yoke to this shop. The solder joints were broken. I got it back and it works like new. They fixed it while I waited - what great service.”
“Today I was pleasantly surprised by the skill and helpfulness of Edward at the geek squad table. He quickly opened up my laptop, diagnosed the problem and gave me excellent advice at no cost to me.
be aware that the geek squad can't help old people who have forgotten their password to get into their computer. The answering service may say that they can, but the cards are stacked against old people because they don't have the option of opting out of the high security required to own a computer, even if they only use their computer for minor tasks.”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham
Electronics
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“Wonderful experience with Zack at geek squad today! He was able to look at problems with software and apps. My computers were not syncing data and he helped me figure out why. We solved it and I went ahead and bought a new iPad at Best Buy with their service agreement because the experience was so great. He listens well and is friendly and patient.”
“Nice place, clean storefronts, nice employees, lack-luster CPU selection, however you can find whatever other hardware your searching for... too a minimum amount of disappointment of you realizing they only have a single i9 14100k and nothing below.
Place is pretty chill however.
Would come again ??”
“Olivia was incredibly helpful and patient. She helped me solve my phone number issue, explained everything clearly, and made the whole process much less stressful. I really appreciate her professionalism and kindness.”
“Perfect location conveniently located in the middle of the great U.N.C. campus. All essentials for your favorite U.N.C. student available, in addition to a Starbucks for a study break. Great store!”
“Do not think most contractors would waste their time posting reviews for supply houses. I would recommend grain of salting it, instead of wasting time making replies. This is a contractor only store. Reviews only show a lack of adherence to that policy. Just a basic observation”
“So there was some confusion about my payment as a new customer. So for that I'd like to apologize. Staff was very friendly on the day I opened the account and was very informative when I was trying to figure out my bill. For that I am thankful and very happy to be part of the Metro PCS family.”
“Chris is a wonderful Apple expert! He helped me work through a somewhat complicated request today and never made me feel like he was inconvenienced or frustrated (even though I took up so much of his time.) He answered all of my questions clearly and effectively, and made sure I received all of the discounts/benefits I qualified for with my purchase. He even managed to help some other customers while we were waiting for my stuff to load, which I appreciated!
Coming to the Apple Store can be a chaotic disaster-- as it has been for me in the past-- but Chris deserves all five stars. Thank you for your help!!”
“It's the closest target near me, but it's so nice inside. It's been awhile since I've shopped target, but it's worth the drive. Clean store, it's just appealing to shop in, everything you need under one roof. Plenty of checkout lanes, and plenty of staff also, and they are willing to help.”
“I accidentally left bags at the self checkout so I called back and an employee at this target ran to check for them and retrieved them successfully for me to come back and pick up. Great staff here, thank you Trey!”
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“They’re really nice people, and I’m really satisfied with the service they offer, employees are really kind, if I had to choose one cricket store between all the others I’d definitely choose this place.😊”