“I think this location is great and I would recommend coming here. I just needed a iPhone car mount and they had the magic mount that I was looking for. There was some water on the floor from a leaking fridge system, but other than that the store seems clean. The customer service is good and checkout was easy. The only reason I have been hesitant to come here is because of not knowing where to park. However, there is a parking deck next door that has free parking for the first forty five minutes.”
10AM - 7PM
4125 Durham-Chapel Hill Blvd, Durham“Service is excellent… not rushed at all. He answers questions and explains computer related items to you. Has lots of patience. Highly recommend services here.”
10AM - 8PM
5428 New Hope Commons Dr Suite A, Durham“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“One of my favorite places in the world! The staff is always helpful as well as knowledgeable. Even during the holiday rush when I inquired about an item they had it 95% of the time lol.”
“We made our own playlist for our wedding and rented sound equipment including speakers, microphone, etc from CLS. They helped us decide what equipment we needed, and set us up well when we picked it up. The customer service was excellent, the equipment was intuitive to use, and everything sounded great! Absolutely would recommend them.”
10AM - 8PM
1720 Guess Rd Suite 50, Durham“Amanda, the epitome of excellence in store management, is a true connoisseur of customer service. Her unrivaled kindness and astuteness guided me to the perfect phone, tailor-made for me. This extraordinary experience exceeded my expectations! Kudos to Cricket for securing such a gem like her!”
“I bought a pokemon-themed Nintendo Switch and it was defective. Another gamestop said that I can only exchange for a regular because they were out and cannot get store credit to order a different one online. They sent me to this location because they supposedly had the smash bros version in stock. They didn't but Mike was able to order one online to be mailed.”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.Good job Sir, well done”
“I just switched from cricket and I'm very happy with my new phone! The young lady who assisted me was karime. She went above and BEYOND to make sure i left happy. She helped transfer information from my old phone so i wouldn't lose my contacts or pictures. Thank you again karime , YOU ARE A GEM!”
“(Translated by Google) Whenever I come, Samuel attends to me. Very good worker I recommend it to everyone(Original)Siempre q vengo me atiende Samuel. Muy buen trabajador se lo recomiendo a todos”
2 - 5PM 9AM - 1PM
1001 Broad St, Durham“I called with a cassette deck problem, knowing that this is probably not an issue this shop would take on. Sure enough, the owner was quick to confirm that they no longer service cassette decks. However, he was obviously quite knowledgable about them and was willing to chat about the problem and confirm a few things about what was and wasn't likely to be the solution. Sorry he doesn't do this kind of thing anymore, but I appreciated the pleasant conversation and attempts to offer a least something over the phone. Five stars for the phone service.”
9 AM - 6 PM
2506 Guess Rd, Durham“This visit was a waste of time. I wished they had told me on the phone that I needed to order from Amazon. The salesperson attempted to help me, although he told me over and over that he didn't have a sim card tray. It pays to be careful with these phone as the person that helps you may take out your sim card tray un be knowing to the person.”
11AM - 9PM
6910 Fayetteville Rd, Durham“The young man who helped us on Monday morning was amazing! My son asked him to price a bunch of different Pokémon items and he was incredibly kind to do so! He never once acted annoyed or irritated. This was so refreshing from what we often experience in retail. He also shared with us the coupons that were on our account (without my asking!) And he gave my son a promo card. He was such a wonderful professional that I would drive back to Durham just to go to this Game Stop and give him the business. I want the owners to know they found a jewel in this employee!! Thank you for your amazing customer service!!”
“Cedric was a great salesman. He was informative and patient and offered options when I asked about purchasing a back up drive. Wish more salespeople had his personality and patience.”
“I recently moved to the area and needed a small tv and a printer for my computer. As I entered Best Buy Southpoint, I was immediately welcomed by sales rep Brian Choi. He was extremely knowledgeable about all their products and offered excellent advice. I was able to accomplish all my shopping quickly..one stop shopping with Brian I called it. I left a very satisfied customer.”
“I was shopping today at the target in North Hills and saw some olive colored chinos that I really liked. Unfortunately they did not have my size. I decided to come to this target which is much closer to my house and to my surprise I found my exact size! I appreciated that the clothing was organized and that I was able to find my size quickly. Good job Target!”
“We used the drive up service again. It is even smoother, faster and more efficient than when we last used it. We ordered from home and headed to the store. We clicked that we were in the drive up lane and our order was at our car in less than a minute. The young lady was very professional and friendly and placed our order in our trunk. We were in and out in less than 5 minutes. Very impressive operation.”
10AM - 8PM
1603 Guess Rd, Durham“My experience with opening a business account and getting my first iPhone was dope! Bryant was knowledgeable and very helpful with giving me a great understanding of various products, their features, and the many types of plans T Mobile offers. I also recognized that his coworker that evening was extremely helpful with assisting myself and others as they entered the store. I am now talking to my wife and going to do an upgrade today.”
9 AM - 7 PM
5319 New Hope Commons Boulevar, #101, Durham“Ms. Andrelle is an absolute gem – not just as a person, but also as a top-notch manager. I've had the pleasure of watching her gracefully tackle multiple tasks and come up with smart solutions for Verizon's in-store customers. She's a wizard who managed to help us with a return while still assisting others with a smile. I'm not one to drop reviews often, but when I do, it's for darn good reasons. Ms. Andrelle, you're the bee's knees! If there's anyone who deserves a fat bonus and a raise, it's you. Seriously, if everyone took a page from your book, the world would be a seriously awesome place. Big thanks, Ms. Andrelle! ?”
“The Best Buy staff paid close attention to how I explained what I wanted in a laptop computer. I was shown two different laptops that Had the features I wanted. I was not shown other models that didn't have my requirements. Very professional approach, which I appreciated.”
“Target was great as always. Nice welcoming staff and clean store. Easy to park. They didn't have what I was looking for due to it being sold out. I'll. Just have to come back and spend more haha!”
“Today I was having a bad day and the cashier at lane 11 afternoon shift made it wayyy better, his name tag had initials I think the first one was J . When I say I've never met the nicest most genuine cashier in my life... Literally the coolest dude for a cashier . That just made me love target even more.”
10AM - 8PM
1815 N Pointe Dr, Durham“I was very impressed with the helpful service at this Verizon store. We are both older individuals and need extra help setting up a new phone. We were impressed with the kind and supportive service we received. Plus, it is a gorgeous store with plenty of helpers. I highly recommend it to anyone looking for or has a Verizon phone.”
“This store in the weekends gets crowded. I like the tech there, and how it's organized, and the staff is nice, but they're always busy on the weekends talking to customers which I understand, and respect. The Apple tech there looks new, and not broken. I never brought my tech there to get it fixed, but I hope they do good.”
7AM - 10PM
8210 Renaissance Pkwy, Durham“This is my favorite target!! It gets pretty crowded, but they always have what I need. Everything is neat and organized, and the groceries are pretty reasonably priced even though Target can be known for being on the more expensive side. I like that the self checkout is 10 items or less, it makes it go by much faster and is great for a quick trip in and out. I also use the drive up service all the time, which is super convenient. Also, it's in a great shopping center near Home Goods and Michael's and a few good food places. Great for a quick shopping day.”
“It's terrific that they have a smaller version of target for the college kids along the street of bars and restaurants. We found it super helpful as we were able to drop in here to get a cooler shirt to wear as you can really work up a sweat on a nice day strolling along these sidewalks. They have of course have TARHEELS merch. It did appear to be the only baby clothing inside the store and I was happy to find grandson something cooler to wear also. A nice addition to the area to supply basic needs.”