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“Got my shattered phone screen repaired in an hour with genuine OEM parts for ~$75 less than the next best offer in town. I discovered an issue with my selfie cam a few days later and had to make a flight the next afternoon, and they fixed it for me as soon as they opened for no charge. Excellent service and reasonable prices 👍”
“I’ve been desperately trying to find a reasonable and affordable phone repair shop to fix my screen for weeks and coming across high quotes… but Fabian was super super nice and so helpful and gave me such a reasonable without breaking my pockets and I only waited 15 minutes! Thank you! Go to Fabian if you want a good price and quick wait :)”
“Wade helped us at the Verizon store today in Chapel Hill and gave us excellent service with good rates and answered all of our questions even though we kept him for a very long time. We highly recommend this business to others.”
“I’ve been a AT&T customer for almost three years. I was in the corporate store on 15-501 one of the sales representatives in the store. His name is Eugene, he was absolutely exceptional! The world would definitely be a better place, with more kind and helpful people like him……”
“AT&T were great in providing quick efficient service and helping me and my daughter with the upgrades of our phones! Demarcus was fantastic from start to finish!”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“The experience i had earlier today, Is Something i really appreciate as a woman that deals with ADHD the lady’s in here are patient and respectful. Very informative and positive. Thank you !”
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“Al was an exceptional salesperson and technician. He took time to explain things, made sure I had everything I needed, and balanced his time with me and other customers thoughtfully. It was a long visit to get everything set up, but he made it enjoyable from start to finish! Thanks for taking care of me, Al!”
“Amazing staff!! I had so much help from Anthony he walked me through the entire switch from AT&T, it wasn’t stressful at all.
I would recommend going to talk with Anthony if needing any assistance when switching from another carrier.”
“So there was some confusion about my payment as a new customer. So for that I'd like to apologize. Staff was very friendly on the day I opened the account and was very informative when I was trying to figure out my bill. For that I am thankful and very happy to be part of the Metro PCS family.”
“Olivia was incredibly helpful and patient. She helped me solve my phone number issue, explained everything clearly, and made the whole process much less stressful. I really appreciate her professionalism and kindness.”
“Reyna, what can I say? Reyna helped solve a problem that nobody else in the world could solve. She was patient and amazing and she deserves 100% raise. We invited her out to dinner, but sadly, she was committed to the work and had to say no.”
“Ty was so helpful, patient, and kind! We went into the store with a complicated series of asks. Ty helped walk us through each step. He helped us fix or find workarounds for the numerous glitches we encountered in the T-Life app, which corporate kept directing us back to for everything. He was patient as we priced out several different options, and he helped us set up our various devices and new lines. Thank you, Ty! We’ll definitely head back to this location in the future!”
“Chris is a wonderful Apple expert! He helped me work through a somewhat complicated request today and never made me feel like he was inconvenienced or frustrated (even though I took up so much of his time.) He answered all of my questions clearly and effectively, and made sure I received all of the discounts/benefits I qualified for with my purchase. He even managed to help some other customers while we were waiting for my stuff to load, which I appreciated!
Coming to the Apple Store can be a chaotic disaster-- as it has been for me in the past-- but Chris deserves all five stars. Thank you for your help!!”
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“They’re really nice people, and I’m really satisfied with the service they offer, employees are really kind, if I had to choose one cricket store between all the others I’d definitely choose this place.😊”