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“I had a great experience. I had to call the Cary store and spoke to Sharon, she only had 1 left of the item I needed. She put it to the side with my name on it. I do appreciate that.”
“This place is amazing. If Lowes and Home Depot have forced you to lose faith in humanity, T&C will restore it. The staff know where things are, almost always greet you and make sure you're taken care of.
Somehow their stock, particularly of difficult to find fasteners, is better than those big chains.
Go here. Get what you need. Breathe a long-held sigh of relief that stores exist who actually desire to get you what you need.
You'll spend 5% more than those chains stores. You'll find it extraordinarinarily worth it.”
“I had a great experience at Westlake ACE Hardware. The store has been recently remodeled, and it looks clean, modern, and well organized, making it easy to find what I needed. The staff was friendly, helpful, and provided excellent customer service throughout my visit.
The prices were also very reasonable, and I felt like I got good value for what I purchased. Between the updated store, great service, and competitive prices, this is an excellent place to shop for home improvement and hardware needs. I'll definitely be back.”
“They are always so helpful! Had the answer to a broken wheel on our sports wagon. Charged me for the price of a nut (50 cents), and fixed it for me! So kind, fast, and thorough. They have everything you need, and give a small town feel in the heart of Cary!”
“At first there were no associates in the rug and flooring dept. and no way to find one, which is why I give this a 4 star. But after asking, an employee named Laura and another very helpful lady not only helped but went beyond understanding my need for a specific carpet for a specific purpose and directed me to another area that had large cut pieces, that strangely I had been told before the store no longer carried. Laura and her co worker gave me exceptional help and I am grateful. These women have a 5 star. Hope they get a bump in pay for doing really good work.”
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“Stepped into the store and I took a step back in time. Didn’t know they can cut keys so took the opportunity to get some new keys made! Came home with a few plants, watering can and other fun things.”