Aaron's in Charlotte is known for its friendly and helpful staff, with managers who go the extra mile to assist customers. Customers praise the excellent customer service and quick responses to concerns. The staff is described as family-like, and the manager is highly regarded for being humble and supportive. Customers have had good experiences renting beds, with timely deliveries and payments. However, there was an issue with an overcharged payment that was resolved after a few days, though the customer felt the store staff was initially dismissive. Some reviews mention limited inventory and pricing inconsistencies, but overall, Aaron's is recommended for its attentive service and helpful team.
Reggie and Denzel provided excellent service from communicating their ETA, to setting up the items, to disposing of the trash. They were quick and efficient, and I would recommend this duo to anyone. They represented Aaron's very well.
June 2026
Great service better than Lowe's and Home Depot. I paid for products in full in big stores and got poor service. I will purchase from Aaron's again and doing that now. Never bad attitudes always professional and YES this is a real review.
April 2026
Jessica was a great help. Lucy got me check out quickly! Come on in for your needs.
