The AT&T Store in Charlotte provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can find various wireless data plans, including flexible prepaid options with no annual contract and no credit checks, as well as unlimited data plans that include nationwide AT&T 5G service at no extra cost. Reviews highlight exceptional customer service at this location. Many customers praise representatives like Luke, Jae, and Matt for their knowledge, friendliness, and ability to resolve issues efficiently. Luke successfully managed multiple problems within a short time, while Jae’s energy and detailed explanations contributed to a perfect experience. Alexandra assisted customers with phone selection and data transfer, and Andres provided kind and professional help, making a positive impression during a second visit. Overall, the staff's commitment to customer satisfaction stands out, making this AT&T Store a preferred choice for many.
Short wait. Knowledgeable and friendly staff. Alexandra did a great job helping us select our phones and transferring all the data from our old phones.
September 2023
I walked in and I was immediately greeted . The Rep was simply awesome.
August 2023
Matt was the best customer service I've ever had. Honest and knowledgable. If you come here I highly recommend asking for Matt.
