FedEx Office Print & Ship Center in Charlotte, NC, serves as a reliable one-stop shop for small businesses, offering a wide range of services including FedEx shipping, printing, copying, and more. Customers can easily upload documents online to prepare flyers, brochures, and signs for pick-up or delivery. The center has received mixed reviews regarding its service quality. Some customers have reported issues with the printing machines, particularly when using cardstock, leading to unexpected surcharges and frustration. However, there are also numerous positive experiences highlighting exceptional customer service. Many customers praised staff members, such as the assistant manager and other team members, for their helpfulness and professionalism, especially during urgent situations like last-minute printing for events. Overall, while there are some concerns about equipment reliability, the dedication of the staff to assist customers stands out as a strong point, making this location a valuable resource for printing and shipping needs in the area.
Wren is fantastic handling multiple customers at one time. She helped me and about 5 other people simultaneously, and reprinted my copies because the file type was too small. She deserves a raise!
August 2025
I was helped by Emilio and Nina…. Really great customer service!
August 2025
Great place for quick and easy printing and scanning