The UPS Store #3232 in Charlotte is known for its friendly and helpful staff who provide a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable employees who go above and beyond to assist with various needs. Bri received special praise for her supportive and empathetic attitude, taking the time to help with shipping issues and keeping customers updated throughout the process. Mikayla’s warm smile and patience make every visit pleasant, even during closing times. Shelby is recognized for her quick and easy shipping process, along with her excellent customer service and willingness to help when a customer left their phone in a box. Rocky is highly regarded for his expert printing skills, attention to detail, and earnest helpfulness, earning recommendations from other businesses as well. Overall, customers value the store’s professional, caring staff who consistently deliver excellent service in a welcoming environment. The store’s convenient location next to Caribou Coffee makes it a popular choice for shipping, printing, and other business needs in the Charlotte area.
The gentleman who helped me help me tremendously to make sure my delivery was cost effective & timely. He took my big box and literally made it into a smaller box.
January 2026
Mary is AMAZING! She went above and beyond to help me with an issue. She needs to be promoted to management!
September 2025
After having an unsettling customer service experience at FedEx in South Park, I started taking my packages to this UPS location & the gentleman working are helpful, efficient & professional. Parking was easy and I was in & out without being treated like an inconvenience for needing assistance with shipping options.
