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9AM - 5PM
9136 Wilkinson Blvd, Charlotte
Propane
“Whitney and Aubrey both went above and beyond to help me get a rental and arrange it so I could drop off where I needed. Super friendly and polite, would absolutely recommend this location”
“Outstanding customer service from start to finish! They began working on my vehicle as soon as I arrived and completed everything even faster than the quoted time. Brett was absolutely fantastic—friendly, knowledgeable, and very professional. He made sure to let us know that if we had any questions or concerns, we could bring it back and he’d personally take care of it. Fast, efficient, and truly customer-focused. Highly recommend! ??”
9AM - 5PM
6601 E Independence Blvd, Charlotte
Propane
“This was my first time renting a moving truck. I decided to try U-Haul's Independence Boulevard location. Duke provided outstanding customer service.During my initial phone call, he patiently answered all of my questions. Once at the location, he walked me through the rental process. I appreciated that he mentioned some other helpful items (such as a furniture dolly and hand truck), but did not try to upsell these items.The rental went so well, I returned at a later date to rent another truck. Frank was very helpful then.I would definitely recommend this location to others. The staff is helpful and attentive. Duke and staff, keep up the great work!”
9AM - 5PM
3001 Boxmeer Dr, Charlotte
Propane
“Crystal went above and beyond getting us set up with a storage unit today. We decided to change the size after we saw the unit we had initially booked and she happily changed it, finding us the easiest unit of that size to access. We also had originally booked our U-Haul truck drop off at another location, but she went out of her way to change it to the location we were already at, saving us a trip. We can’t thank her enough for her patience and hospitality! She was such a bright stop in the stressful process of moving.”
“The employees were very attentive, and we had a truly pleasant experience. Your offices are impressive, and the visible security measures, including cameras, contributed to a sense of comfort. The entire process was smooth and easy. Thank you.”
“I’ve rented from this U-Haul location (U-Haul Moving & Storage Of Uptown Charlotte -1224 N Tryon St) many times and have always had great experiences with zero issues.
Even during my most recent rental, when there was a hiccup, the way the team handled it truly impressed me. When I returned the truck, I mentioned the issue to the associate at the counter, and she immediately said she’d pass it along to her manager.
I fully expected to have to follow up myself, but to my surprise, the manager called me within about 30 minutes. He acknowledged what happened and made a very fair adjustment to my rental, which I really appreciated.
The professionalism, responsiveness, and overall customer care from this location were outstanding. I’ll definitely continue using this U-Haul location and would confidently recommend it to anyone in need of using any of their Uhaul services.”
Propane
Propane
Propane
Propane
“Tell you what, this Uhaul has seriously some of the most friendly employees. I’ve rented a few uhauls from here the last few months, and each time the employees are so kind yet efficient at their jobs. I will absolutely be back!”