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September 2023
I take a check that’s drawn on THEIR bank to get cashed and am not even told there’s a 10% fee to cash it until I sat there 15 minutes. Seriously. A FEE to cash your own checks and it’s takes 15 minutes to do it???? Well if I was ever wanting to switch banks this one would NOT be in the running. Sigh.
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August 2023
This bank branch was very helpful. I closed an account 7 months ago, only to find out it was not closed. One call to them and the problem was solved. Thank You so much.
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March 2023
I went to your location on the Pineville Matthew's Rd and was greeted in the best way ever. Both young ladies, Kim and Aurora were so nice and helpful. In a failing customer service driven environment, it was refreshing to be treated with respect and kindness!!!Thanks Ladies you made my day!!!Sharon