The UPS Store #1027 in Charlotte is known for its friendly and professional service. Located in Southend/Uptown/Dilworth East Blvd near Camden Rd and the Light Rail, it offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable staff, who provide helpful advice on tasks like passports and returns. Many reviews highlight the staff's kindness, efficiency, and willingness to go above and beyond, such as running out to return forgotten items or offering personalized assistance. The team, including Champ and Valerie, consistently maintains a friendly environment, making customers feel valued and cared for. The store's personnel are praised for their patience, warmth, and professionalism, never making customers feel rushed. Visitors also enjoy bringing their pets, as staff are friendly and love animals. Overall, The UPS Store #1027 is a trusted, convenient location with dedicated staff committed to excellent customer service and making every visit a positive experience.
The people working here at the time of my visit were really friendly and helpful. Thank you!
April 2025
I gave this rating because with my experience with the ups store it was fast when I was returning a package and also because the people there was respectful.
January 2025
The gentleman at the desk provided gracious and insightful advice on getting my passport taken care of. Very professional, very experienced with the Passport process. Highly recommend.
