The UPS Store #5926 in Charlotte is a locally owned business that excels in customer service and offers a wide range of services, including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to ensure satisfaction. One customer shared a story about a fragile item that was damaged during shipping but received exceptional support from the staff, who helped with a replacement and ensured it arrived safely. Another customer highlighted the patience and understanding of an employee named Terrence, who guided them through the shipping process for an awkward package. The store is well-regarded for its ability to handle unusual items and for providing hassle-free experiences, such as notarizing documents on weekends and mailing them on-site. Overall, the store’s busy environment is complemented by amazing customer service, making it a recommended destination for various shipping and mailing needs. Customers can find this UPS Store conveniently located next to Dunkin Donuts.
Service here is great. Always professional. You are greeted with a smile and the staff is ready to assist you!!
August 2026
The staff are always friendly, professional and willing to help. The store is clean and I can always count on getting in and out quickly.
August 2026
Yes, I agree with all the five star reviews. Absolutely amazing ladies (when I visit). The line was utter the door and everything was handled with kindness and calm attitude. Before I knew there was no line. Great,quick and professional service. Thank you.