The UPS Store #3232 in Charlotte is known for its friendly and helpful staff who provide a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable employees who go above and beyond to assist with various needs. Bri received special praise for her supportive and empathetic attitude, taking the time to help with shipping issues and keeping customers updated throughout the process. Mikayla’s warm smile and patience make every visit pleasant, even during closing times. Shelby is recognized for her quick and easy shipping process, along with her excellent customer service and willingness to help when a customer left their phone in a box. Rocky is highly regarded for his expert printing skills, attention to detail, and earnest helpfulness, earning recommendations from other businesses as well. Overall, customers value the store’s professional, caring staff who consistently deliver excellent service in a welcoming environment. The store’s convenient location next to Caribou Coffee makes it a popular choice for shipping, printing, and other business needs in the Charlotte area.
Amazing customer service especially for the mailboxes. Really like this location and the staff at the front desk!
July 2025
Bri absolutely made our day! My wife and I went here to get adoption documents notarized. Bri was so excited for us and made us feel loved! Beat customer service!
May 2025
Brie was so helpful with my notary and with helping me shipping a package. Always so happy to go into this store and get nice service. Thank you!