Verizon
Verizon,
Cell Phone StoresHours:
3120 Wilkinson Blvd D3, Charlotte NC 28208 Hours
About Verizon
The Verizon store receives high praise for its excellent customer service. Customers highlight staff members like Rob and Michael for being knowledgeable, friendly, and clear in explaining options. Rob is appreciated for making the process smooth, efficient, and free of pushy sales tactics, helping customers find better plans and trade-in deals. Michael is recognized for his caring attitude, providing thorough assistance and ensuring customers feel comfortable during their phone setup and transfer. Overall, this location stands out for its welcoming atmosphere, helpful staff, and commitment to making the phone upgrade experience easy and straightforward. Many customers highly recommend visiting this store for a positive and hassle-free Verizon experience.
Most Recent Reviews
April 2026
Rob was awesome to work with. Was super time efficient and explained all my options very clearly. Great phone trade in experience. Rob really knows how to operate that location!
March 2026
Rob specifically was such a great help - super nice, easy to work with, and figured out a more beneficial plan for me. Highly recommend this location for a smooth process.
March 2026
Came in to understand options for a new phone. Rob was extremely helpful reviewing what I could do for a new iPhone and upgrade plan. Highly recommend to anyone looking to get good customer service.
More Comments(46)
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