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8:30AM - 5:30PM
68 Cabarrus Ave E, Concord
Internet Service Providers
10AM - 6:30PM
520 Kannapolis Pkwy, Concord
Internet Service Providers
“Jamie Scott was so helpful with ordering my new iPhone. Due to my crazy work hours I didn’t want my phone shipped to my home and he helped me order my new iPhone which would be shipped to their store! Thank you so much it was so refreshing having someone actually help me after having a negative experience at another store!!!”
“I'm writing to commend the friendly and outstanding service that was recently provided by Drew and his T-mobile team at the 6048 Bayfield Parkway in Concord North Carolina.
Drew is the store manager and has many years of experience— and it shows. Drew and his coworkers operate as a team. They are all friendly effective and efficient in how they interact with customers. Drew has trained his team members very well.
Davina and all of the team members collaborate well and work to satisfy all customers and make everyone feel comfortable.
My wife and I are happy to be part of the T-mobile family. We highly recommend T-mobile, Drew and his Team.”
“We couldn't get anything done over the phone with our customer service so we went here to deal with a live human being and it was a great decision. The gentleman had helped us was wonderful, he took his time to make sure everything worked the way it should and graciously thanked us for coming into the store.”
“I came in late one evening needing a new phone and watch. Jazzy, Anna, and Kim got me squared away within 30 minutes and were also extremely kind/patient during the process. Ask for them if you ever go to this location, thanks guys!”
“Awesome experience! Went in to switch from another carrier and Amber was FABULOUS. She made the whole experience simple and easy. She deserves a 10 if I could have selected that.”
“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
“We tried to use the online system to help activate another phone and just couldn't get anything done. so, we made the decision go to the store by Concord Mills and it was the best decision we made. but gentleman that helped us was very professional, patient, and he made sure everything worked perfectly before we left. Verizon, you need more people like this helping customers.”
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“I just wanted to say thanks to Odalis for a great job , he got here on time and identified the problem quickly, then proceeded to explain what he needed to do to fix the problem, my service is back and working great again, Thanks Kinetic”