Buckle at Concord Mills is a specialty retailer offering high-quality, on-trend apparel, accessories, and footwear. The level of customer service is above par, with employees described as attentive, courteous, and knowledgeable. Shoppers report great experiences, noting staff are very helpful with outfit suggestions and patient. The manager is highlighted as the nicest and most knowledgeable. Customers love the product selection, including the best variety of perfumes, and state they will continue to return. The store provides great energy and unforgettable experiences, making shoppers want to come back.