Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. The store features a wide range of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles, ensuring every family member finds shoes they love. Customers often praise the friendly and helpful staff, highlighting positive experiences with employees like Azyza, Kayla, Ana, and Olivia. The staff’s excellent customer service, knowledge, and willingness to go above and beyond—such as helping with online orders and suggesting additional products—make shopping enjoyable. Overall, Rack Room Shoes provides a great selection of shoes and a welcoming shopping environment.
The staff were extremely helpful and nice!! Very smiley and seems liked they enjoyed shopping with you. Azyza and Kayla are phenomenal!!! Some of the best help I’ve ever received! Definitely coming back here
May 2024
I was in the Afton Ridge store today and was helped by Ana. She was fantastic. She helped me find what I wanted online since they didn’t have the shoe I needed in the store. Because of Ana and her great customer service I will definitely be coming back to Rack Room Shies Store in Afton Ridge in Concord North Carolina.
August 2023
Had THE BEST experience ever at Rack Room, thanks to the awesome help receive by Olivia! Great knowledge and even offered to order second pair of shoes to be delivered to my home. Picked up several pairs of quality socks as well. Thank You!
