Red Wing - Concord, NC offers the Ultimate Fit Experience, engineered to find the perfect pair of work boots. The store provides a comprehensive fit system, where a specialist uses a fast foot profile to give insight and tailor a fit for specific needs, ensuring boots are supportive, comfortable, and safe. The staff is noted for being really nice, helpful, and efficient, not wasting time or pushing unnecessary sales. Customers report a quick and pleasant experience, often completing a purchase in about twenty minutes.
The store carries a good and nice selection of quality boots, including durable styles like the Iron Ranger, which are made to last for many years. While some boots may require a break-in period, they ultimately become very comfortable. The business stands behind its products with a one-year warranty and offers invaluable after-purchase care. This includes complimentary oiling and lace replacement for the life of the footwear, plus access to minor and major shoe repair, contributing to high customer satisfaction.
Super helpful employees! I ended up not going into the store because they didn't have what I needed in stock, but they walked me through my options over the phone and explain how to size the shoe correctly, which was very helpful
June 2026
Excellent customer service and a great selection of products!! A++++
May 2026
Need a size they have or will find,very knowledgeable about the products.
