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“I needed to get important documents sent to my attorney from North Carolina to Brooklyn overnight.And of course I needed a notary and got here at 5:48pm. A notary.
Service's end at 6 PM.But sweet Grace was able to help me.And I got my documents sent off just in time. Overall I had such an amazing experience and are so thankful for them! I i would highly recommend this ups store to anyone!”
“Needed to get my fingerprints taken, made an appointment with Carolina Fingerprinting, which was fulfilled by Postal Annex. They knew what to do and my appointment went very smoothly.”
“Visited for a google equipment return.
Around the beginning of March 2025.
The staff at the time was Scott.
Friendly.
Not sure of the issues the previous reviews had as I was weary when I saw the name tag, but I had no problems.
I am asian if that matters to someone looking over reviews.
Granted those reviews were almost a year ago. People can improve.”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
“I visited this FedEx location on Saturday morning as well as yesterday morning. Each time I was greeted by the manager by the name of Lisa. She is very patient and professional. I appreciate her for taking the time to assist me with my large shipment and not making me feel rushed or flustered. I did not receive the same customer service at the Concord Parkway location. Not only was Lisa, welcoming and willing to help but her entire staff were equally friendly. If I have printing or shipping needs in the future, I will definitely drive to this location.
Thank you so much Lisa, Alianna, and Katie!”
“I went into the UPS store and a gentleman that was behind the counter. Did a excellent job waiting on the customers. He knocked everybody out really fast and I came in his great service. This was at 349 Copperfield Blvd. store in Concord North Carolina. I was here on 12 April And the time that I was here is 10:30 in the morning and I just want to say I gave this guy 10 stars thank you.”
“I have had fabulous & horrible experiences at this Staples. They are always willing to "try" to help me with whatever I am in need of but I am still out a desk and cabinet I prepaid for and didn't have the correct vehicle to take it home that day...then, COVID hit me and it was sold out from under me because it wasn't placed in the back with my name & sold on it! errrr”
“The guys who work for FedEx at this location were super helpful. They were utilizing a 3rd party to deliver our mattress which never got delivered because the driver is lazy. 3 times it got delayed because need get it on the truck but he said it was undeliverable. No signature needed for this package. FedEx customer support has no clue what they are doing and told us we could not go pick it up ourselves from the warehouse. That is a lie, they literally have a customer pick-up area. Anyways, I filled a complaint and the warehouse guys called me and told us we could pick it up. They were actually helpful.
The rest of FedEx is a joke.”
“Super helpful! Amazon didn’t notify me that a package required a signature so they left a note with here the package would be. Came by later that evening to pick it up and they were super helpful through it all. Strongly recommend if you need to drop off a package as well.”
“Great service by Clerk 25! Very detailed and informative about the differences in certified mailing options. He also taped over the clasps on the mailing folders to help protect his fellow mail handlers from getting cut or pricked. Nice job, Clerk 25!”
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“I absolutely love going to the UPS store on Bayfield Pkwy, Concord, NC. Their customer service is impeccable and the work that has completed. There has never failed me. I am a classroom teacher, and they have printed and laminated majority of my materials.
Thank you and your team so much for working hard to ensure that your customers are continuously happy and satisfied. Like always, I will be back and a special shout out to Steven. He always excels and exceeds my expectations.”