The UPS Store in Concord offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Customers report never having a bad experience over multiple years. The people who work there are described as very nice, patient, efficient, knowledgeable, friendly, helpful, and exceptional. They never rush you and make sure you are satisfied. The service is consistently top notch. Customers feel treated like family and report being helped with everything, including during emotionally difficult tasks. They are usually in and out within a few minutes and appreciate the time saved. Many customers would definitely recommend this location for excellent customer service.
The store doesn’t try to scam you into purchasing the highest priced shipping service (and tell you there’s no other options) like the one near Highland Creek.
August 2026
Extremely friendly and helpful staff! They treated me very well during my visit and wanted to make sure my package would arrive safely. If you need to ship anything, this is a great UPS location to visit. They had plenty of parking which is something many UPS locations lack.
July 2026
store was well staffed, employee 228386 was very efficient, knew his job, took care of our mailing in a very timely manner, employee was very cordial
