“Every time I go to AppleJuice for support, I am treated in a kind, friendly and professional manner, my issues are usually solved within a day or two, depending upon the extent of the issue, and I feel that the price is fair. I am also impressed that they are willing to answer questions, it means that my problem does not require them to work on the phone. I have no complaints and rate them at five stars.”
10AM - 6PM
16933 Kaufinger St #170, Huntersville“I could barely hear volume on incoming calls. Went in today and Kevin(I think was his name) worked magic. He even cleaned off the screen that was terribly cloudy. Amazing helpful awesome people to do business with!”
11AM - 7PM
5920 Highland Shoppes Dr Ste 104, Charlotte“Shardyia Garrett and her team did an excellent job helping me with my iPhone purchase. I am happy with my purchase, thank you so much for awesome customer service . Very knowledgeable and attentive team.”
“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”
“I had a wonderful experience during my visit made me feel like a valued customer. Those guys were great in all aspects and very knowledgeable. They deserve top pay.”
“The young man that works here , Adil is AMAZING.I told him I had a cracked screen on my phone and also the phone would no longer charge.In less than 10 minutes he had the charging port all cleaned out using air tools, picks and tweezers and got it to work although stating and that it was damaged to a small percentage.He then pulled out several different screen tempered glass pieces off of the wall rack down the one that fit correctly and replaced it without leaving a single piece of fuzz or fingerprint on it like every other place always does.I think the price was about $25 total which I thought was beyond reasonable so I gave him a $10 tip and thanked him so much nicest person you can meet in that mall ❤️❤️❤️”
10AM - 8PM
6801 Northlake Mall Dr Suite 259, Charlotte“Thank you for your excellent customer service Jenae, Rob and Kurtrina. You made this an easy and most pleasant experience, thank you for taking the time to help me with my instillation. You were all fantastic.”
10AM - 8PM
9109 Sam Furr Rd, Huntersville“Great deals, and great service. Customer service here is half good. That’s why the 4 stars. But a couple times I went in there, the service was amazing so it just depends on who is working!”
“Fast informative and helpful michelle is amazing in all she does I never have to wait when I go in I would tell anyone and everyone to go see her 10 out of 10 hands down”
“I purchased 4 new iPhones and ported over the numbers from 2 different carriers. Chris the store Mgr did a great job. He was very helpful and friendly. Great customer service.”
10AM - 8PM
534 River Hwy, Mooresville“I went in to switch from Verizon, and I got the absolute pleasure of getting to know Juan. He was very kind, very diligent, and made sure to keep my best interest in mind. He paid close attention to the large discount that I got (other employee didn’t intend on giving it to me) and made sure I was taken care of. He’s also just a pretty down to earth cool guy. The painful experience of switching from an old plan to a new one, with a new phone, was very much as graceful as it could possibly get thanks to Juan. Overall he deserves a 10/5 stars”
“Already forgot the lady and gentleman who had helped me…I just moved here from key west and they made everything so easy out everything together for me. Thank you guys!!”
11AM - 5PM
294 W Plaza Dr d4, Mooresville“Mohammad was great to work with. He went above and beyond to help me get the phone I wanted. I live in Salisbury but it was absolutely worth the trip. Thank you!”
“This post is long overdue. Natalie and Wagner were amazing. My wife and I moved into our new home in September right at the beginning of the football season. Natalie was able to accommodate our busy schedule and meet with me to set up services. Upon arrival our technician Wager was just as nice and helpful as Natalie. Wagner and I talked sports and baseball while he was setting up our service. He spent the time to explain everything and help us get our service set up without having to have wires run all over the house. Would highly recommend and look forward to working with them more in the future.”
“Who doesn't love a Target run? Stopped by Northlake Target on a Tuesday evening after work. The parking lot was full and I had to park further back. This is your typical Target store. I didn't encounter many employees while shopping but the man standing at the entry on the way out was friendly and wished me a good evening. This store was out of several items I needed but other than that my visit was good. The cleanliness was average. They had plenty of carts, baskets and sanitizing wipes available for use. Today I was able to check right out..thank god bc typically the self check out here is out in the produce section.”
“Very courteous, very knowledgeable, they are open from 10 to 7 Monday through Saturday closed on Sundays. I have a great phone with no contract minthly fees, abd I git insyrance on my phone. My phone is civered no matter what. Been going here since ladt August.”
“Nice new friendly clean Sam's Club! Had my favorite organic snack! Yummy! Large parking lot. If you miss the turn off the main street expect a complete turn around the other shopping areas do not go through. Wonderful experience! Michelle checked me out the door friendly and a warm smile! Thank you Lindy and Marley 5 IG: #tinyvanbiglife”
“I stopped into this location Monday to discuss a business merger with your phone company and was greeted by a young lady named Jay. What an amazing personality she has on her and extremely knowledgeable about the business and services. I am still in the finalization stages of service switches yet can use more agents like her at my company if you read this! Thank you again for an amazing experience and walk through. I look forward to joining the network soon.”
10AM - 7PM
8603 Concord Mills Boulevard, Concord“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”
10AM - 8PM
139 Cross Center Rd, Denver“Excellent service by Daisy when helping me transferring my phone plan from AT&T. The place is comfortable, and the staff is very friendly and helpful. They really help you until you get what you need. Fantastic service from the team members here.Parking is easy as the place is the same complex with Harris Teeter.”
11 AM - 8 PM
8111 Concord Mills Boulevard Ste 692, Concord“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
10AM - 8PM
9335 Center Lake Dr Ste 140, Charlotte“So we have been having an issue with our account for almost a week. Customer service has been no help. We walked into the store here by North Lake Mall and Maegan who works here helped us in less than 15 mins. She is amazing! She stopped us from leaving T-mobile and was so personable the entire time. She made us feel valued and appreciated as customers even when multiple customer service reps from T-mobile customer service made us feel bad and unvalued. I’m grateful.”
5:00 AM - 8:00 PM
9932 Knockando Ln Suite 120, Huntersville“10/10 would recommend this store over any other AT&T store. Beyond helpful, responsive, and go above and beyond. Aric has helped with my previous 13 PM sim issues, corrected other AT&T screw ups for me, and etc. Aric also helped me lower my internet bill, and wireless bill with upgrading devices. Ari is an amazing manager, and leader at the store. She's very blissful to be around, and overall cares for the customers. Great service, selection, and staff.”
“If you don't Have metro in Mooresville for your service your missing out! Justin is the best at what he does and get you what your looking for and set ready to rock when you leave his store man with a brand new plan and phone! Thanks justin!!!!”
“10/10 would recommend this store over any other AT&T store. Beyond helpful, responsive, and go above and beyond. Aric has helped with my previous 13 PM sim issues, corrected other AT&T screw ups for me, and etc. Aric also helped me lower my internet bill, and wireless bill with upgrading devices. Ari is an amazing manager, and leader at the store. She's very blissful to be around, and overall cares for the customers. Great service, selection, and staff.”
“Richard was wonderful! He made replacing my phone so easy. He let me know options without offering so much that it was overwhelming.Mostly I was grateful that he was chatting not salesy while we were waiting for my phone to update. It was great to chat with someone who didn’t act like a used car salesman. I’ve never had such an easy phone update.”
“Omg Thomas was such great help! Hw was pleasant and very welcoming! Whenever you go to this store try to get him because he is in just a delight to work with? Thank you so much Thomas!! If I ever need anything else or more he'll I will be looking for you to assist!”
“I’ve never been big on having the newest phone so having these guys around to keep mine alive is great. I’ve gotten it fixed here twice. Both times i was expecting to hear that i had to replace it. Instead they fix it and send me on my way. I’m a huge fan.”